[Dell System XPS 15Z, Realtek ALC269VB, Green Headphone Out, Rear] No sound at all

[Lightning Jim]

When unplugged the laptop's speakers work fine. Also under Windows 7 there is no problem.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kcreasey 1753 F.... pulseaudio
 /dev/snd/pcmC0D0c: kcreasey 1753 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 25'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:10ec0269,10280446,00100100 HDA:80862805,80860101,00100000'
   Controls : 17
   Simple ctrls : 9
Date: Mon Sep 26 12:25:05 2011
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Internal Audio - HDA Intel PCH
Symptom_DevicesInUse:
 1753 1753 kcreasey F...m pulseaudio
  F.... pulseaudio
Symptom_Jack: Green Headphone Out, Rear
Symptom_Type: No sound at all
Title: [Dell System XPS 15Z, Realtek ALC269VB, Green Headphone Out, Rear] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0XK6HV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/11/2011:svnDellInc.:pnDellSystemXPS15Z:pvr:rvnDellInc.:rn0XK6HV:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS 15Z
dmi.sys.vendor: Dell Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Vianney Stroebel (78luphr0rnk2nuqimstywepozxn9kl19tqh0tx66b5dki1xxsh5mkz9gl21a5rlwfnr8-launchpad)]

This bug is back, even after installing Alsa Driver Modules (https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules).

Adding this PPA solves it:

sudo add-apt-repository ppa:diwic/jack-detection

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]