clicking email address in web browser opens HTML composer, despite default account settings preferring plain text

Bug #859315 reported by Alex Peters
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

In the account settings for my default (and only) mail account, I have elected not to compose messages in HTML format (screen shot 1). Accordingly, when I hit the Write button on the main window I am presented with a plain-text composer, as expected (screen shot 2).

When I click an email address in Firefox however, I am presented with an HTML composer (screen shot 3).

Further, simply selecting "plain text only" in this composer does not actually achieve the desired effect of converting the message back to plain-text. Instead, the HTML formatting toolbar is hidden but the message remains in HTML format. This can be verified by saving a test message to the Drafts folder and then inspecting its source. There is no way to convert the message back to plain-text short of copying the message body into a new composer properly configured for plain text.

Screen shots will be attached shortly.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 7.0+build1+nobinonly-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lx 1828 F.... pulseaudio
BuildID: 20110925021328
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf8700000 irq 47'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,103c30cc,00100003 HDA:10573055,10573055,00100700'
   Controls : 21
   Simple ctrls : 13
Channel: release
Date: Mon Sep 26 11:49:26 2011
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
IpRoute:
 default via 192.168.0.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.3
Prefs:
 places.database.lastMaintenance - 1316911732
 extensions.lastAppVersion - 7.0
 network.cookie.prefsMigrated - true
 places.history.expiration.transient_current_max_pages - 62892
Profiles: Profile0 (Default) - LastVersion=7.0/20110925021328
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to oneiric on 2011-09-12 (13 days ago)
dmi.bios.date: 04/04/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.05
dmi.board.name: 30CC
dmi.board.vendor: Quanta
dmi.board.version: 79.10
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.05:bd04/04/2007:svnHewlett-Packard:pnHPPaviliondv6500NotebookPC:pvrRev1:rvnQuanta:rn30CC:rvr79.10:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6500 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Alex Peters (alex-peters) wrote :
Revision history for this message
Alex Peters (alex-peters) wrote :
Revision history for this message
Alex Peters (alex-peters) wrote :
Revision history for this message
Alex Peters (alex-peters) wrote :
Revision history for this message
Alex Peters (alex-peters) wrote :

This also occurs in the following circumstance:

1. Open a folder belonging to an account whose settings instruct NOT to compose messages in HTML format.
2. Locate a plain-text mail item with an email address and click it.
3. Observe that the composer window opened by this action features an HTML formatting toolbar.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul Crawford (psc-sat) wrote :

This is still a problem for me.

$ lsb_release -rd
Description: Ubuntu 10.04.4 LTS
Release: 10.04

$ apt-cache policy thunderbird
thunderbird:
  Installed: 14.0+build1-0ubuntu0.10.04.1
  Candidate: 14.0+build1-0ubuntu0.10.04.1
  Version table:
 *** 14.0+build1-0ubuntu0.10.04.1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
        100 /var/lib/dpkg/status
     3.0.4+nobinonly-0ubuntu4 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages

Is anyone doing anything about this?

Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

I'm unable to reproduce this issue using Thunderbird 60.9 in Ubuntu 18.04. Presumably this issue was resolved some time ago and this bug report can now be closed. I'm changing the status to "Incomplete" to allow this report to expire in the absence of any further comments to confirm that the bug still exists.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in thunderbird (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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