software-center crashed with signal 5

Bug #857015 reported by James Schriver
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

1) Launch software-center from the unity launcher
2) U-S-C opens for a few brief seconds
3) Watch U-S-C crash instantly before your eyes

Long standing bug that still seems quite prevalent only weeks before final. Running sudo via command line seems to work just fine. This doesn't seem like something a new user should do to access an application catered to a new/casual user. Especially from an application that is installed default in the unity launcher.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: software-center 4.1.23.4
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
CrashCounter: 1
Date: Thu Sep 22 23:40:04 2011
Disassembly: => 0x7fd0203eb463: Cannot access memory at address 0x7fd0203eb463
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110909)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
Signal: 5
SourcePackage: software-center
Stacktrace:
 #0 0x00007fd0203eb463 in ?? ()
 No symbol table info available.
 Cannot access memory at address 0x7fff573ebaf0
StacktraceTop: ?? ()
Title: software-center crashed with signal 5
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
James Schriver (dashua) wrote :
description: updated
visibility: private → public
Revision history for this message
Apport retracing service (apport) wrote :

Stacktrace:
 #0 0x00007fd0203eb463 in ?? ()
 No symbol table info available.
 Cannot access memory at address 0x7fff573ebaf0
StacktraceTop: ?? ()

Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in software-center (Ubuntu):
status: New → Invalid
Revision history for this message
Apport retracing service (apport) wrote : Crash report cannot be processed

Thank you for your report!

However, processing it in order to get sufficient information for the
developers failed (it does not generate an useful symbolic stack trace). This
might be caused by some outdated packages which were installed on your system
at the time of the report:

outdated debug symbol package for libavahi-common3: package version 0.6.30-4ubuntu1 dbgsym version 0.6.30-0ubuntu2
outdated debug symbol package for libtiff4: package version 3.9.5-1ubuntu1 dbgsym version 3.9.4-5ubuntu6
outdated debug symbol package for consolekit: package version 0.4.5-1 dbgsym version 0.4.4-1
outdated debug symbol package for libnih1: package version 1.0.3-4ubuntu2 dbgsym version 1.0.3-1ubuntu1
outdated debug symbol package for libgssapi-krb5-2: package version 1.9.1+dfsg-1ubuntu1 dbgsym version 1.8.3+dfsg-5ubuntu2.1
outdated debug symbol package for python-xapian: package version 1.2.5-2ubuntu1 dbgsym version 1.2.3-3ubuntu1
outdated debug symbol package for libslang2: package version 2.2.4-2ubuntu1 dbgsym version 2.2.2-4ubuntu2
outdated debug symbol package for libk5crypto3: package version 1.9.1+dfsg-1ubuntu1 dbgsym version 1.8.3+dfsg-5ubuntu2.1
outdated debug symbol package for libavahi-client3: package version 0.6.30-4ubuntu1 dbgsym version 0.6.30-0ubuntu2
outdated debug symbol package for libproxy0: package version 0.3.1-2ubuntu6 dbgsym version 0.3.1-2ubuntu5
outdated debug symbol package for passwd: package version 1:4.1.4.2+svn3283-3ubuntu2 dbgsym version 1:4.1.4.2+svn3283-3ubuntu1
outdated debug symbol package for libkrb5-3: package version 1.9.1+dfsg-1ubuntu1 dbgsym version 1.8.3+dfsg-5ubuntu2.1
outdated debug symbol package for libgstreamer-plugins-base0.10-0: package version 0.10.35-1 dbgsym version 0.10.32-1ubuntu5
outdated debug symbol package for libxslt1.1: package version 1.1.26-7 dbgsym version 1.1.26-6build1
outdated debug symbol package for python-simplejson: package version 2.1.6-1 dbgsym version 2.1.2-1build1
outdated debug symbol package for libdatrie1: package version 0.2.4-3 dbgsym version 0.2.4-1
outdated debug symbol package for libck-connector0: package version 0.4.5-1 dbgsym version 0.4.4-1
outdated debug symbol package for procps: package version 1:3.2.8-10ubuntu5 dbgsym version 1:3.2.8-10ubuntu3
outdated debug symbol package for libnih-dbus1: package version 1.0.3-4ubuntu2 dbgsym version 1.0.3-1ubuntu1
outdated debug symbol package for libkrb5support0: package version 1.9.1+dfsg-1ubuntu1 dbgsym version 1.8.3+dfsg-5ubuntu2.1
outdated debug symbol package for libthai0: package version 0.1.15-2 dbgsym version 0.1.14-2ubuntu1
outdated debug symbol package for module-init-tools: package version 3.16-1ubuntu1 dbgsym version 3.12-1ubuntu6
outdated debug symbol package for liblaunchpad-integration-3.0-1: package version 0.1.54 dbgsym version 0.1.51

Please upgrade your system to the latest package versions. If you still
encounter the crash, please file a new report.

Thank you for your understanding, and sorry for the inconvenience!

tags: removed: need-amd64-retrace
Revision history for this message
Leo E. Larios (larios-leo) wrote :

upgraded to latest package version. Unable to open software center still

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