Confusing "another synaptic" error when Synaptic launched during update

Bug #85251 reported by Matthew Paul Thomas
8
Affects Status Importance Assigned to Milestone
synaptic
Confirmed
Undecided
Unassigned
synaptic (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: synaptic

1. While update-manager is installing an update, try to open Synaptic.

What happens: "Another synaptic is running in non-interactive mode. Please close it first."

What's wrong:
* The word "synaptic" is an adjective, not a noun, so you can't have "another synaptic". Probably this is supposed to be "another copy of Synaptic".
* But no, there isn't another copy of Synaptic running anyway, just update-manager. I suggest referring to "Update Manager" by name.
* "Non-interactive mode" is neither understandable nor explained. (I'd have a suggestion here too, but I don't know what non-interactive mode is either.)

Revision history for this message
Miguel Diago (mdm) wrote :

Yes, I agree, this can be confusing for some users. Could anyone modify the text of the error message?

Changed in synaptic:
status: New → Confirmed
Revision history for this message
Sebastian Heinlein (glatzor) wrote :

Perhpas we will see PackageKit in Gusty+1. This will fix this issue.

Revision history for this message
Vish (vish) wrote :

Still the same in Lucid

Changed in synaptic (Ubuntu):
importance: Undecided → Low
status: Confirmed → Triaged
Changed in synaptic:
status: New → Confirmed
Revision history for this message
Robert Roth (evfool) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because the bug has been fixed in the latest development version of Ubuntu - Precise Pangolin.

This is a significant bug in Ubuntu. If you need a fix for the bug in previous versions of Ubuntu, please do steps 1 and 2 of the SRU Procedure [1] to bring the need to a developer's attention.

[1]: https://wiki.ubuntu.com/StableReleaseUpdates#Procedure
---
Ubuntu Bug Squad volunteer triager
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Changed in synaptic (Ubuntu):
status: Triaged → Fix Released
Revision history for this message
Robert Roth (evfool) wrote :

Actually, this has been fixed way before Precise, however it was surely after Lucid, as update-manager has transitioned from synaptic to aptdaemon as a backend in 10.10 or 11.04, as far as I can remember.

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