USB scanner HP ScanJet 2200C doesn't work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
sane-frontends (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
When i attach my USB scanner to PC after boot Ubuntu 11.10 Beta 1 Live DVD, usb-devices utility show this info about device:
T: Bus=04 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 2 Spd=12 MxCh= 0
D: Ver= 1.10 Cls=ff(vend.) Sub=00 Prot=ff MxPS= 8 #Cfgs= 1
P: Vendor=03f0 ProdID=0605 Rev=01.00
S: Manufacturer=
S: Product=HP ScanJet 2200C
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=ff Driver=(none)
I run sane-find-scanner, it writes:
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x0605 [HP ScanJet 2200C], chip=LM9832/3) at libusb:004:002
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
I run sane-find-scanner again and it hangs after messages:
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
I'm trying to kill it from other teminal window by "sudo kill -9 #PID" but it doesn't kill the process running sane-find-scanner ...
When i check USB status by usb-devices utility again, there is the last line different - instead of "Driver=(none)" is there "Driver=usbfs"
When the scanner is attached before system boot, the line driver is usbfs directly after system boot and scanner detection hangs during first run of sane-find-scanner.
Graphical sane frontends (simple scan, xsane) hangs during scaner detection too...
The scaner works under Windows OK and should be supported in sane via the Plustek Scanner Driver.
Versions of installed packages:
---
Description: Ubuntu oneiric (development branch)
Release: 11.10
---
sane:
Installed: 1.0.14-9
Candidate: 1.0.14-9
Version table:
*** 1.0.14-9 0
500 http://
100 /var/lib/
---
sane-utils:
Installed: 1.0.22-2ubuntu1
Candidate: 1.0.22-2ubuntu1
Version table:
*** 1.0.22-2ubuntu1 0
500 http://
100 /var/lib/
affects: | ubuntu → sane-frontends (Ubuntu) |
Status changed to 'Confirmed' because the bug affects multiple users.