Missing new email notifications in oneiric

[darteaga]

When a new email is received, the "me" icon turns blue, but I don't get any new email notification bubble, contrarily to what happened with natty.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 7.0~b2+build2+nobinonly1-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-10.16-generic 3.0.4
Uname: Linux 3.0.0-10-generic x86_64
NonfreeKernelModules: fglrx
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: daniel.arteaga 1829 F.... pulseaudio
BuildID: 20110906004732
CRDA: Error: [Errno 2] El fitxer o directori no existeix
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebdc000 irq 49'
   Mixer name : 'Analog Devices AD1984A'
   Components : 'HDA:11d4194a,1028027f,00100400'
   Controls : 34
   Simple ctrls : 20
Channel: default
Date: Fri Sep 9 10:18:36 2011
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IpRoute:
 default via 84.88.76.129 dev eth0 proto static
 84.88.76.0/24 dev eth0 proto kernel scope link src 84.88.76.28
 169.254.0.0/16 dev eth0 scope link metric 1000
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
ProcEnviron:
 LANGUAGE=ca:es_ES:en_US:en
 PATH=(custom, user)
 LANG=ca_ES.utf8
 LC_MESSAGES=ca_ES.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=7.0/20110906004732 (Running)
RfKill:

RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to oneiric on 2011-09-06 (2 days ago)
dmi.bios.date: 02/18/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0F373D
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd02/18/2009:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0F373D:rvrA00:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex 760
dmi.sys.vendor: Dell Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Matthew Newton (matthewn-alum)]

I thought that I had this issue, but then I noticed that I did not have "Show an alert" enabled in Thunderbird's Preferences (under "When new messages arrive"). That setting was not necessary for Ubuntu-style notification bubbles previously; nowadays I guess it is. I get notifications now that that setting is enabled.

[areteichi (areteichi)]

@Mathew
Reading your comment prompted me to try deactivating the "Show an alert" option once, saving the preferences, and then activating it again. I sent myself an email and I see the notification!! Looks like that solved the problem for me!

[Sean Fitzpatrick (sean-fitzpatrick)]

Initially the problem for me was that the 'show an alert' button wasn't checked. (Because previously a separate add-on was providing Ubuntu notification.) Things worked all right for a bit, but now I don't always get the notification bubble, even though the button is still checked.

[Sean Fitzpatrick (sean-fitzpatrick)]

Problem solved in my case: I kept the settings for Thunderbird from my 11.04 install, and just noticed that the old add-on to provide notifications via Ubuntu's notification system (which has been superseded in 11.10) was not disabled.
Disabling 'Messaging Menu and Unity Launcher Integration 0.8.2' resolved the problem for me, since this has been replaced by 'Global Menu Bar Integration 2.0.1'. I'm going to go ahead and mark this as invalid since the 'bug' seems to be a configuration problem in each case.
However... it does remain true that people using Thunderbird in 11.04 who upgrade (or keep their /home directory in a clean install) may experience problems, and may not find their way to this report. (On the other hand, if you figured out how to integrate Thunderbird with Unity in 11.04, you'll probably figure out what's wrong, as we all apparently have!)