hp-setup hangs system under Oneiric unless run 'sudo'

[Jim Patterson]

The hp-setup program won't start up under Oneiric Beta 1. I've tried under gdm and lightdp, though I doubt it matters (it behaves the same in any case). What does matter, though is 'sudo'. It behaves appropriately if run as a 'sudo' command (that is, as root).

When I run it from the command line (without 'sudo'), the terminal window will fill with messages like:

(Python:6905): GTK_CRITICAL **: IF_gtk_widget_style_get: assertion 'GTK_IS_WIDGET(Widget)' failed

After a long time it will bring up a window but it will be transparent except for the frame and title bar. The system at this point becomes unresponsive; I have to forcibly reboot the system.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: hplip 3.11.7-0ubuntu5
ProcVersionSignature: Ubuntu 3.0.0-10.16-generic 3.0.4
Uname: Linux 3.0.0-10-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
CheckboxSubmission: fc2d0c1a9f7a9107c5104c45d6ee1b22
CheckboxSystem: 4ed15c40009aa6f7770f606350a390a2
Date: Tue Sep 6 00:48:06 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Lpstat:
 device for HP-Color-LaserJet-2600n: socket://192.168.2.10:9100
 device for HP-Officejet-6500-e709n: socket://192.168.2.176:9100
 device for Officejet_6500_E709n: hp:/net/Officejet_6500_E709n?zc=OfficeJet6500
 device for Officejet_6500_E709n_fax: hpfax:/net/Officejet_6500_E709n?zc=OfficeJet6500
MachineType: Gigabyte Technology Co., Ltd. GA-880GMA-UD2H
Papersize: letter
PpdFiles:
 HP-Color-LaserJet-2600n: HP Color LaserJet 2600n Foomatic/foo2hp (recommended)
 HP-Officejet-6500-e709n: HP Officejet 6500 e709n, hpcups 3.11.7
 Officejet_6500_E709n: HP Officejet 6500 e709n, hpcups 3.11.7
 Officejet_6500_E709n_fax: HP Fax hpcups
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-10-generic root=UUID=b03a0127-12be-4473-b449-d77287d48ba5 ro quiet splash vt.handoff=7
SourcePackage: hplip
UdevDb: Error: [Errno 2] No such file or directory
UpgradeStatus: Upgraded to oneiric on 2011-09-05 (0 days ago)
dmi.bios.date: 07/28/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F4
dmi.board.name: GA-880GMA-UD2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd07/28/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-880GMA-UD2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-880GMA-UD2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-880GMA-UD2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Jim Patterson (jimp-launchpad-rs9z)]

I've found that the GUI does come up if run as 'sudo'. I'll change the title to indicate that this is a hanging problem, as well as terrible user feedback if 'sudo' is not specified (and it shouldn't be; most admin utilities will request root access if they need it).

[Ed (edwin-noordeloos)]

I have the same issue at 3 different PC's (new installs). However it works fine if a PC is upgraded from 11.04.