Thunderbird hangs on launch

[David Lawson]

Thunderbird hangs indefinitely when launched on an upgrade to oneiric. It leaves a running parent process and defunct child process. I've killed off the processes, removed my .thunderbird and tried starting it again, to the same effect, so I don't believe it's related to any profile or configuration information specific to me. I'll be happy to provide any further debugging information necessary.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 7.0~b1+build1+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 3.0.0-9.15-generic 3.0.3
Uname: Linux 3.0.0-9-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dlawson 1442 F.... pulseaudio
BuildID: 20110828151013
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0800000 irq 43'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0272,15583100,00100001 HDA:80862804,15584101,00100000'
   Controls : 24
   Simple ctrls : 13
Channel: default
Date: Sat Sep 3 23:28:45 2011
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IpRoute:
 default via 192.168.1.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.109
Plugins: pluginreg.dat isn't available
Prefs: extensions.lastAppVersion - 7.0
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=7.0/20110828151013 (Running)
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to oneiric on 2011-09-03 (0 days ago)
dmi.bios.date: 11/11/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: CALPELLACRB.86C.0000.X.0000000000
dmi.board.asset.tag: Tag 12345
dmi.board.name: Lemur UltraThin
dmi.board.vendor: System76, Inc.
dmi.board.version: lemu2
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: lemu2
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrCALPELLACRB.86C.0000.X.0000000000:bd11/11/2010:svnSystem76,Inc.:pnLemurUltraThin:pvrlemu2:rvnSystem76,Inc.:rnLemurUltraThin:rvrlemu2:cvnSystem76,Inc.:ct10:cvrlemu2:
dmi.product.name: Lemur UltraThin
dmi.product.version: lemu2
dmi.sys.vendor: System76, Inc.

[Timothy Mayoh (timothy-m-deactivatedaccount)]

I can't replicate this issue on a fresh, updated install of Oneiric in a VM.

[David Lawson (deej)]

Sorry, this is a natty install upgraded to oneiric. What else can I provide to help duplicate/isolate this? There seems to be some relevant logging in .xsession-errors, I've attached it.

[Micah Gersten (micahg)]

I have the same issue when the Messaging Menu and Unity Launcher Integration addon is enabled. Starting with --safe-mode, disabling that extension, and restarting Thunderbird allows me to use Thunderbird.

[Chris Coulson (chrisccoulson)]

This is the same root cause as bug 839154