Launcher - The quicklist for USB storage devices currently show two confusing options 'eject' and 'safely remove'. Rationalise to single option.

[John Lea]

The quicklist for USB storage devices currently show two confusing options 'eject' and 'safely remove'. In user testing these two options have been proven to be problematic. Rationalise to single option.

Desired solution:

- Remove the "Safely remove" option from the quicklist.

- Rename the "Eject" option to "Safely Eject" (note: although the user is not strictly ejecting the USB key, this is understood terminology, and the same terminology as used in Windows)

- After a the USB storage device has been "Safely Ejected", issue a NotifyOSD notification that says "The “[name of USB storage device]” device can now be safely removed from the system."

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Note from User Testing:

In user testing, participants didn't understand the difference between these two options.

[Matthew Paul Thomas (mpt)]

This is rather under-specified. First, there should be an explanation of how this would be done without regressing <https://bugzilla.gnome.org/show_bug.cgi?id=597864> (or, alternatively, an explanation of why it doesn't matter that it does regress). I recommend reading and understanding <https://bugzilla.gnome.org/show_bug.cgi?id=598690> before designing a solution; that report is about exactly the same problem in Nautilus, and it contains many useful comments.

Second, related to that, for the quicklist to have one command while Nautilus still has two would arguably result in a more complex mental model overall than if they both have two. So once there is a complete design for merging the commands, I recommend fixing it in the quicklist and in Nautilus simultaneously.

Third, USB devices don't "eject" anyway, they are unplugged/disconnected. The exception is external CD/DVD drives, which may be the one case where "Eject" (eject the disc) and something like "Power Off" (stop using the drive altogether) should both be present. For other kinds of device, It is reasonable to gloss over the difference between "Eject" and "Disconnect Safely" for the sake of consistency (as Mac OS X does), but "Eject Safely" is mostly a redundant phrase. Ejectable media can hardly be ejected unsafely, except CD-Rs and DVD-Rs being burned -- and those typically eject once the burning has finished anyway, regardless of what you select in the meantime.

Finally, as for the notification, that a device can safely be removed is already shown using a progress window, because that caters for slow progress (a lot to write before unmounting) much better than a notification bubble can. <https://wiki.ubuntu.com/NotifyOSD#gnome-disk-utility> If there's a situation where the window should show up but doesn't, or if it isn't visible for long enough, I think that should be fixed, rather than adding a second notification.

[Andrea Azzarone (azzar1)]

Remove assignment aftere reading mpt's comment (https://bugs.launchpad.net/unity/+bug/838718/comments/1).

[Andrea Azzarone (azzar1)]

gvsf (?) has become smarter on quantal. USB devices and SD cards no longer have "Safely remove" menu item. Marking as invalid.

[John Lea (johnlea)]

Marking invalid as this bug has been fixed upstream ;-)