Ubuntu
system-config-printer package

Clean print heads maintenance command does not work

Bug #838678 reported by Petr E. Antonov on 2011-09-01

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	system-config-printer (Ubuntu)	New	Medium	Unassigned

Bug Description

Occurs when pressing on Clean Print Heads button on Settings tab

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-gnome 1.3.6+20110824-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-9.15-generic 3.0.3
Uname: Linux 3.0.0-9-generic x86_64
Architecture: amd64
Date: Thu Sep 1 13:25:28 2011
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110803.1)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for hp-LaserJet-1320-series: hp:/usb/hp_LaserJet_1320_series?serial=00CNM1K02494
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
Bus 002 Device 003: ID 03f0:1d17 Hewlett-Packard LaserJet 1320
MachineType: innotek GmbH VirtualBox
PackageArchitecture: all
Papersize: a4
PpdFiles: hp-LaserJet-1320-series: HP LaserJet 1320 series Postscript (recommended)
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-9-generic root=UUID=59e27b2e-d1ee-4750-85f2-dedd60d1bdb8 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with IndexError in _end_operation(): pop from empty list
UpgradeStatus: Upgraded to oneiric on 2011-08-31 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

Tags:

Revision history for this message

Petr E. Antonov (antpeter) wrote on 2011-09-01:

BootDmesg.txt Edit (29.3 KiB, text/plain; charset="utf-8")
CupsErrorLog.txt Edit (7.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.1 KiB, text/plain; charset="utf-8")
Locale.txt Edit (325 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (5.9 KiB, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.8 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (135 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.9 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (64.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (798 bytes, text/plain; charset="utf-8")
Traceback.txt Edit (458 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (74.6 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (166.7 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2011-09-01

tags:

removed: need-duplicate-check

Robert Roth (evfool) on 2011-09-01

summary:

- system-config-printer.py crashed with IndexError in _end_operation():
- pop from empty list
+ Clean print heads maintenance command does not work

Ubuntu Foundations Team Bug Bot (crichton) on 2012-05-31

Changed in system-config-printer (Ubuntu):
importance:	Undecided → Medium

Pascal De Vuyst (pascal-devuyst) on 2012-08-08

visibility:

private → public

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Ubuntusystem-config-printer package