problem with update manager

Bug #837466 reported by avinash
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

when i started update manager it showed an error "an unresolvable problem occurred while initializing the package information.
Please report this bug against the 'update-manager' package and include the following error message:
'E:Encountered a section with no Package: header, E:Problem with MergeList /var/lib/apt/lists/in.archive.ubuntu.com_ubuntu_dists_natty_main_binary-i386_Packages, E:The package lists or status file could not be parsed or opened.' i'm using ubuntu 11.04

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 837466

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Robert Roth (evfool)
affects: linux (Ubuntu) → update-manager (Ubuntu)
Revision history for this message
dino99 (9d9) wrote :

you should try to update with the other tools:

sudo apt-get update
sudo synaptic

this sometimes happen due to borked network server/mirror link or simply corrupted copy on hdd.

Revision history for this message
avinash (avula-avinash) wrote :

i have opened terminal and ran apport-collect 837466 and the following msg is shown
Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 369, in <module>
    app.run_argv()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 570, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 421, in run_update_report
    if not self.crashdb.can_update(self.options.update_report):
  File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 471, in can_update
    bug = self.launchpad.bugs[id]
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/resource.py", line 935, in __getitem__
    raise KeyError(key)
KeyError: 837466

Changed in update-manager (Ubuntu):
status: Incomplete → Confirmed
avinash (avula-avinash)
Changed in update-manager (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
avinash (avula-avinash) wrote :

well dino99 i have tried to update with other tools as u suggested and i'm getting the following msg .
Reading package lists... Error!
E: Encountered a section with no Package: header
E: Problem with MergeList /var/lib/apt/lists/in.archive.ubuntu.com_ubuntu_dists_natty_main_binary-i386_Packages
E: The package lists or status file could not be parsed or opened.
please help me

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