[arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x7a005502)

Bug #836164 reported by Ben Romer
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have had this problem occur several times. Normally it will take several hours to occur, but it seems to happen faster if I have a non-blank screensaver enabled. The GUI stops responding for everything other than mouse movement.

This also seems to show up in dmesg whenever I get the error:
[22000.144274] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[22000.146131] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 8827781 at 8827776, next 8827782)
[22000.146147] [drm:drm_helper_resume_force_mode] *ERROR* failed to set mode on crtc ffff880191995800

It's not fatal, and I can switch VTs and kill X with alt-sysrq-K to recover.

System is a Sony Vaio EB11FX.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
Architecture: amd64
Chipset: arrandale
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Sun Aug 28 13:23:32 2011
DistUpgraded: Log time: 2011-04-29 09:19:34.195741
DistroCodename: natty
DistroVariant: ubuntu
DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x7a005502)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Sony Corporation Device [104d:9071]
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
InterpreterPath: /usr/bin/python2.7
MachineType: Sony Corporation VPCEB11FX
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=789cae0f-d91f-44c2-982f-f226ec6325fd ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=789cae0f-d91f-44c2-982f-f226ec6325fd ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6+4ubuntu3.1
 libdrm2 2.4.23-1ubuntu6
 xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x7a005502)
UpgradeStatus: Upgraded to natty on 2011-06-16 (73 days ago)
UserGroups:

dmi.bios.date: 02/23/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0250Y8
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0250Y8:bd02/23/2010:svnSonyCorporation:pnVPCEB11FX:pvrC604D7BQ:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCEB11FX
dmi.product.version: C604D7BQ
dmi.sys.vendor: Sony Corporation
version.compiz: compiz 1:0.9.4+bzr20110606-0ubuntu1~natty2
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

Revision history for this message
Ben Romer (bromer) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #747205, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.