automated actions do not seem to work

[jiniya]

i want that whenever a lead has been changed into an opportunity, the responsible person will be changed and an email will be sent to the responsible.

i have set the conditions only to responsible, sales team and state is open. so when a lead has a responsible of admin and sales team to sales department with a state of open, the responsible person should be changed with what i have set in the actions tab and sends an email with the values i have set in email configuration.

But, there were no changes whenever the lead has been changed to opportunity.

Could somebody enlighten me with this?

:)

[Jignesh Rathod(OpenERP) (jir-openerp)]

Hello ,

I am confirming this issue.
For more reference I have attached a related video.

[Jigar A. (ifixthat)]

hello jiniya,
         The problem you have described is right, but technically it is being triggered and it is working as usual but problem is Lead and Opportunity are technically same object crm.lead so when you say convert lead to opportunity it will trigger all other detail as usual but Salesman will be current user responsible. So for now we are converting this to Wish-list.
Thank You

[Amit Parik (amit-parik)]

Hello,

According to comment#3 I am setting this as a "Wishlist".

Thanks.