UBUNTU SOFTWARE CENTER NOT WORKING AFTER UPDATE

[Nithin C]

The Ubuntu Software Center 4.0.4 is not be working on my 11.04 x64 (2.6.38-10-generic) after update . It goes to the "get software" section and lists the various categories, however upon clicking those categories, it shows the little pin-wheel as if its loading, though it stays on that pin-wheel indefinitely. The same thing for when I use the search box. It is also doing the same thing for the "installed software" section. In addition, it there is no sign of the additional repositories that I have added either. Also additional packages that I download from net also fails to install via software center but can be installed via dpkg.

[Matthew Paul Thomas (mpt)]

nithin_aneesh, you say dpkg works. Does apt-get work?

I ask because on Reddit, someone described the same symptoms, but in their case, apt-get did not work either, with the error “The package lists or status file could not be parsed or opened”. <http://www.reddit.com/r/Ubuntu/comments/jjfyp/trouble_with_software_center/>

[Nithin C (nithin-aneesh)]

apt-get also doesn't work. Its failing to download many of indexes saying that main, universe, multiverse repositories are not found. But I can download the packages to a directory from bowser and put all dependencies in a folder and run 'dpkg -i *.deb' to install it. Also I am able to install packages that are listed in synaptic package manager directly via apt-get and synaptic. In apt-get the problem is in repositories as I reported earlier

[Nithin C (nithin-aneesh)]

This is continuation of comment #3
apt-get also doesn't work. Its failing to download many of indexes saying that main, universe, multiverse repositories are not found. But I can download the packages to a directory from bowser and put all dependencies in a folder and run 'dpkg -i *.deb' to install it. Also I am able to install packages that are listed in synaptic package manager directly via apt-get and synaptic. In apt-get the problem is in repositories as I reported earlier in bug https://bugs.launchpad.net/ubuntu/+source/apt/+bug/803040 and it is not yet solved

[Srinivasan (srini-davy)]

I cant install file in ubuntu software centre

[Gary Lasker (gary-lasker)]

Hi nithin_aneesh, and thank you for your bug report. Are you still experiencing this issue with recent versions of Software Center? Many fixes have been made since then and it's very possible that this issue has been resolved for you. If that is the case, please let us know so that we can close this bug, or feel free to close it yourself.

If you are still getting the error, however, and so that we can try to gather more information to help us to debug this issue, could you please try running Software Center from a terminal window as follows:

  $ software-center

Then then please paste any output in the terminal to this bug report.

Thanks! Your help is much appreciated!

[Nithin C (nithin-aneesh)]

I am not experiencing this error once I installed Ubuntu 12.04. I experienced this error in Ubuntu 11.04. This bug was solved long back.

 Anyway I am pasting the terminal output of $ software-center

2012-06-12 10:41:22,550 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'http://10.3.100.211:8080/'
2012-06-12 10:41:22,602 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
2012-06-12 10:41:23,809 - softwarecenter.i18n - WARNING - Failed to get language: 'unknown locale: ml_IN'
2012-06-12 10:41:24,092 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
2012-06-12 10:41:30,912 - softwarecenter.i18n - WARNING - Failed to get language: 'unknown locale: ml_IN'
2012-06-12 10:41:32,062 - softwarecenter.i18n - WARNING - Failed to get language: 'unknown locale: ml_IN'
2012-06-12 10:41:34,168 - softwarecenter.backend.spawn_helper - WARNING - exit code 1 from helper for '['/usr/share/software-center/piston_generic_helper.py', '--datadir', '/usr/share/software-center/', 'SoftwareCenterAgentAPI', 'exhibits', '{"lang": "en", "series": "precise"}']'
2012-06-12 10:41:34,169 - softwarecenter.backend.spawn_helper - WARNING - got error from helper: 'ERROR:__main__:urclient_apps
Traceback (most recent call last):
  File "/usr/share/software-center/piston_generic_helper.py", line 214, in <module>
    piston_reply = f(**kwargs)
  File "/usr/lib/python2.7/dist-packages/piston_mini_client/validators.py", line 44, in wrapper
    return func(*args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/piston_mini_client/validators.py", line 44, in wrapper
    return func(*args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line 136, in wrapper
    body = func(self, *args, **kwargs)
  File "/usr/share/software-center/softwarecenter/backend/piston/scaclient_pristine.py", line 59, in exhibits
    return self._get(url)
  File "/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line 356, in _get
    headers=headers)
  File "/usr/lib/python2.7/dist-packages/piston_mini_client/__init__.py", line 511, in _request
    method=method, body=body, headers=headers)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1444, in request
    (response, content) = self._request(conn, authority, uri, request_uri, method, body, headers, redirections, cachekey)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1196, in _request
    (response, content) = self._conn_request(conn, request_uri, method, body, headers)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1132, in _conn_request
    conn.connect()
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 889, in connect
    sock.connect((self.host, self.port))
  File "/usr/lib/python2.7/dist-packages/httplib2/socks.py", line 403, in connect
    raise GeneralProxyError((5, _generalerrors[5]))
GeneralProxyError: (5, 'bad input')
'

(software-center:10142): Gdk-WARNING **: /build/buildd/gtk+3.0-3.4.1/./gdk/x11/gdkwindow-x11.c:4944 drawable is not a native X11 window

(software-center:10142): Gdk-WARNING **: /build/bui...

[Gary Lasker (gary-lasker)]

Hi again nithin_aneesh, thanks very much for getting back to us so quickly! Based on your last comment #7 indicating that a subsequent update fixed the problem for you, I will close this bug.

Thanks for your help!