network-manager-openconnect can’t prompt for passwords

[Anders Kaseorg]

Activating an openconnect VPN fails silently. This goes to syslog:

Aug 10 21:01:24 fixed-disk NetworkManager[27695]: <info> Starting VPN service 'openconnect'...
Aug 10 21:01:24 fixed-disk NetworkManager[27695]: <info> VPN service 'openconnect' started (org.freedesktop.NetworkManager.openconnect), PID 27842
Aug 10 21:01:24 fixed-disk NetworkManager[27695]: <info> VPN service 'openconnect' appeared; activating connections
Aug 10 21:01:24 fixed-disk NetworkManager[27695]: <info> VPN plugin state changed: 1
Aug 10 21:01:24 fixed-disk NetworkManager[27695]: <error> [1313024484.634493] [nm-vpn-connection.c:882] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.

I’m sure part of the problem is that network-manager-openconnect-gnome is missing /usr/lib/network-manager-openconnect/nm-openconnect-auth-dialog (which is built and installed but not packaged), but installing it by hand didn’t seem to help.

[Mingming Ren (portis25)]

These three files
nm-openconnect-auth-dialog
nm-openconnect-service
nm-openconnect-service-openconnect-helper
are placed in a wrong path which should be /usr/lib/NetworkManger instead of /usr/lib/network-manager-openconnect/

[Joe Wrigley (joe-zwn)]

On my system, after upgrading from Natty to Oneiric, network-manager-openconnect silently failed to show the authentication dialog.

Running NetworkManager with:

NM_SERIAL_DEBUG=1 NetworkManager --no-daemon 2>&1 | tee /tmp/nm-serial.txt

Showed:

NetworkManager[4964]: <info> VPN service 'openconnect' started (org.freedesktop.NetworkManager.openconnect), PID 5030
NetworkManager[4964]: <info> VPN service 'openconnect' appeared; activating connections
NetworkManager[4964]: <info> VPN plugin state changed: 1
NetworkManager[4964]: <error> [1315223479.717561] [nm-vpn-connection.c:882] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
NetworkManager[4964]: <info> Policy set 'Auto Bebox342353' (wlan0) as default for IPv4 routing and DNS.
NetworkManager[4964]: <info> VPN service 'openconnect' disappeared

I found this bug, and discovered I had no nm-openconnect-auth-dialog in /usr/lib/network-manager-openconnect OR in /usr/lib/NetworkManager.

I rebuilt the package and copied debian/tmp/usr/lib/network-manager-openconnect/nm-openconnect-auth-dialog to /usr/lib/NetworkManager and it now works. Looks like a packaging error.

[Anders Kaseorg (andersk)]

Good call! This patch fixes the problem for me.

[Colin Watson (cjwatson)]

Thanks! Looks sensible; I'll upload that shortly.

[Colin Watson (cjwatson)]

Also, please propose this as a merge into ~network-manager/network-manager/openconnect-ubuntu.head to get the VCS in sync; I can't push to that directly myself.

[Launchpad Janitor (janitor)]

This bug was fixed in the package network-manager-openconnect - 0.8.999-0ubuntu3

---------------
network-manager-openconnect (0.8.999-0ubuntu3) oneiric; urgency=low

  * Fix prompting for VPN password. (LP: #824255)
    - Add nm-openconnect-auth-dialog to network-manager-openconnect-gnome.
    - Install nm-openconnect-auth-dialog, nm-openconnect-service, and
      nm-openconnect-service-openconnect-helper in /usr/lib/NetworkManager
      instead of /usr/lib/network-manager-openconnect.
 -- Anders Kaseorg <email address hidden> Tue, 06 Sep 2011 15:01:16 -0400

[Anders Kaseorg (andersk)]

Thanks! Merge proposed here.
https://code.launchpad.net/~anders-kaseorg/network-manager/openconnect-ubuntu.lp824255/+merge/74539

[Mathieu Trudel-Lapierre (cyphermox)]

Thanks! Merged the branch now.

[M0ses (m0ses)]

seems like the bugfix was kicked out in network-manager 0.9.1

####
Sep 30 09:03:08 fs-e4310 NetworkManager[961]: <info> VPN service 'vpnc' started (org.freedesktop.NetworkManager.vpnc), PID 2359
Sep 30 09:03:08 fs-e4310 NetworkManager[961]: <info> VPN service 'vpnc' appeared; activating connections
Sep 30 09:03:08 fs-e4310 NetworkManager[961]: <info> VPN plugin state changed: 1
Sep 30 09:03:08 fs-e4310 NetworkManager[961]: <error> [1317366188.589295] [nm-vpn-connection.c:882] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
Sep 30 09:03:08 fs-e4310 NetworkManager[961]: <info> Policy set 'Wired connection 1' (eth0) as default for IPv4 routing and DNS.
#####

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Description
+++-=========================================================================-=========================================================================-==================================================================================================================================================================
ii network-manager 0.9.1.90-0ubuntu2 network management framework (daemon and userspace tools)
ii network-manager-gnome 0.9.1.90-0ubuntu4 network management framework (GNOME frontend)
un network-manager-kde <none> (no description available)
ii network-manager-openvpn 0.9.0-0ubuntu1 network management framework (OpenVPN plugin core)
ii network-manager-openvpn-gnome 0.9.0-0ubuntu1 network management framework (OpenVPN plugin GNOME GUI)
un network-manager-openvpn-kde <none> (no description available)
ii network-manager-pptp 0.9.0-0ubuntu2 network management framework (PPTP plugin core)
ii network-manager-pptp-gnome 0.9.0-0ubuntu2 network management framework (PPTP plugin GNOME GUI)
un network-manager-pptp-kde <none> (no description available)
un network-manager-strongswan-kde ...

[David Ramalho (dramalho-gmail)]

Yes, I'm hitting this again in 11.10 beta (and it's recent, two or three days old I figure)

Sep 30 11:08:44 dramalho-desktop NetworkManager[913]: <info> Starting VPN service 'pptp'...
Sep 30 11:08:44 dramalho-desktop NetworkManager[913]: <info> VPN service 'pptp' started (org.freedesktop.NetworkManager.pptp), PID 4005
Sep 30 11:08:44 dramalho-desktop NetworkManager[913]: <info> VPN service 'pptp' appeared; activating connections
Sep 30 11:08:44 dramalho-desktop NetworkManager[913]: <info> VPN plugin state changed: 1
Sep 30 11:08:44 dramalho-desktop NetworkManager[913]: <error> [1317377324.600940] [nm-vpn-connection.c:882] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
Sep 30 11:08:44 dramalho-desktop NetworkManager[913]: <info> Policy set 'Auto Ethernet' (eth0) as default for IPv4 routing and DNS.
Sep 30 11:08:49 dramalho-desktop NetworkManager[913]: <info> VPN service 'pptp' disappeared

--

Should a separate bug report be issued?

[dwmw2 (dwmw2)]

It looks like the last two comments are a similar bug affecting pptp or vpnc connections, not openconnect?

[computorist (travis-hume)]

Yes, I'm having issues with vpnc.

[FlashBuster (flashbuster)]

I'm having this problem with PPTP since a few days :(

Oct 4 13:52:45 Fry NetworkManager[1151]: <info> Starting VPN service 'pptp'...
Oct 4 13:52:45 Fry NetworkManager[1151]: <info> VPN service 'pptp' started (org.freedesktop.NetworkManager.pptp), PID 14366
Oct 4 13:52:45 Fry NetworkManager[1151]: <info> VPN service 'pptp' appeared; activating connections
Oct 4 13:52:45 Fry NetworkManager[1151]: <error> [1317729165.708949] [nm-vpn-connection.c:882] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
Oct 4 13:52:45 Fry NetworkManager[1151]: <info> Policy set 'Auto-Ethernet' (eth0) as default for IPv4 routing and DNS.
Oct 4 13:52:50 Fry NetworkManager[1151]: <info> VPN service 'pptp' disappeared

[FlashBuster (flashbuster)]

HA!

According to https://bugzilla.redhat.com/show_bug.cgi?format=multiple&id=742845
nm-applet "crashes" and causes this problem..

I started nm-applet in a console and connected in gnome-shell and it worked!

[M0ses (m0ses)]

my problem was fixed after installing:

https://launchpad.net/ubuntu/+source/network-manager-applet/0.9.1.90-0ubuntu5

[Mathieu Trudel-Lapierre (cyphermox)]

Right, this is fixed for all vpn plugins, as per bug 863120; with the upload of:
https://launchpad.net/ubuntu/+source/network-manager-applet/0.9.1.90-0ubuntu5

Closing as fix released.

[Nikolaus Waxweiler (madleser)]

Still happens here. I'm using the dispatcher script from http://wiki.ubuntuusers.de/NetworkManager/Dispatcher, at the bottom (when I connect to a specific WLAN network, I automatically want to establish a VPN connection). Here's waht happens when I connect to the WLAN network specified in the dispatcher script:

Oct 24 00:18:34 nikolaus-desktop NetworkManager[1040]: <info> Policy set 'WLAN_NETWORK' (wlan0) as default for IPv4 routing and DNS.
Oct 24 00:18:34 nikolaus-desktop NetworkManager[1040]: <info> Activation (wlan0) successful, device activated.
Oct 24 00:18:34 nikolaus-desktop NetworkManager[1040]: <info> Activation (wlan0) Stage 5 of 5 (IP Configure Commit) complete.
Oct 24 00:18:34 nikolaus-desktop NetworkManager[1040]: <info> Activation (wlan0) Stage 4 of 5 (IP4 Configure Get) complete.
Oct 24 00:18:34 nikolaus-desktop NetworkManager[1040]: <info> VPN service 'pptp' disappeared
Oct 24 00:18:35 nikolaus-desktop NetworkManager[1040]: <info> Starting VPN service 'pptp'...
Oct 24 00:18:35 nikolaus-desktop NetworkManager[1040]: <info> VPN service 'pptp' started (org.freedesktop.NetworkManager.pptp), PID 5071
Oct 24 00:18:35 nikolaus-desktop NetworkManager[1040]: <info> VPN service 'pptp' appeared; activating connections
Oct 24 00:18:35 nikolaus-desktop NetworkManager[1040]: <error> [1319408315.274270] [nm-vpn-connection.c:882] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
Oct 24 00:18:35 nikolaus-desktop NetworkManager[1040]: <info> Policy set 'WLAN_NETWORK' (wlan0) as default for IPv4 routing and DNS.
Oct 24 00:18:35 nikolaus-desktop nm-dispatcher.action: Script '/etc/NetworkManager/dispatcher.d/20-WLAN_NETWORK' exited with error status 4.
Oct 24 00:18:40 nikolaus-desktop NetworkManager[1040]: <info> VPN service 'pptp' disappeared
Oct 24 00:18:43 nikolaus-desktop kernel: [22918.977526] wlan0: no IPv6 routers present

[marcb_ro (marcb-ro)]

I don't know if I should file this as a separate bug, but I'm having the same issues with network-manager-openvpn (I'm running Ubuntu 11.10 amd64).

I'm trying to auto-connect to my VPN from /etc/NetworkManager/dispatcher.d/01ifupdown, but I get:

Nov 16 14:52:01 marc-U52F NetworkManager[7344]: <info> Starting VPN service 'openvpn'...
Nov 16 14:52:01 marc-U52F NetworkManager[7344]: <info> VPN service 'openvpn' started (org.freedesktop.NetworkManager.openvpn), PID 8760
Nov 16 14:52:01 marc-U52F NetworkManager[7344]: <info> VPN service 'openvpn' appeared; activating connections
Nov 16 14:52:01 marc-U52F NetworkManager[7344]: <info> VPN plugin state changed: 1
Nov 16 14:52:01 marc-U52F NetworkManager[7344]: <error> [1321451521.773163] [nm-vpn-connection.c:882] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
Nov 16 14:52:01 marc-U52F NetworkManager[7344]: <info> Policy set '---edited---' (wlan0) as default for IPv4 routing and DNS.
Nov 16 14:52:01 marc-U52F nm-dispatcher.action: Script '/etc/NetworkManager/dispatcher.d/01ifupdown' exited with error status 4.
Nov 16 14:52:06 marc-U52F NetworkManager[7344]: <info> VPN service 'openvpn' disappeared

My package versions are:

network-manager: Installed: 0.9.1.90-0ubuntu5
network-manager-gnome: Installed: 0.9.1.90-0ubuntu6
network-manager-openvpn: Installed: 0.9.0-0ubuntu1
network-manager-openvpn-gnome: Installed: 0.9.0-0ubuntu1

[Leonid Evdokimov (darkk)]

I've written following script to connect to OpenVPN. There was one quirck in my setup, nmcli needed access to nm-applet, another trouble was router reboot: router sets up WLAN long before it connects to internet, so I added ping-check.

You can grab my script at https://github.com/darkk/home/blob/master/bin/nm-vpn-autostart

[Vladimir Prus (vladimir-prus)]

I still have this problem, essentially as originally reported, with openconnect on 12.04. Here's what my log say:

May 27 13:32:27 solid NetworkManager[1011]: <info> Starting VPN service 'openconnect'...
May 27 13:32:27 solid NetworkManager[1011]: <info> VPN service 'openconnect' started (org.freedesktop.NetworkManager.openconnect), PID 20430
May 27 13:32:27 solid NetworkManager[1011]: <info> VPN service 'openconnect' appeared; activating connections
May 27 13:32:27 solid NetworkManager[1011]: <info> VPN plugin state changed: init (1)
May 27 13:34:27 solid NetworkManager[1011]: <error> [1338111267.901879] [nm-vpn-connection.c:934] get_secrets_cb(): Failed to request VPN secrets #3: (6) No agents were available for this request.

[Shabang (theshabang)]

I've the same problem!
Sometimes I can connect, sometimes the auth box doesn't appear!

Seems nm-applet problem.

my temporary fix:
pkill nm-applet
pkill gnome-shell

now execute (in this order)
nm-applet &
gnome-shell &

[StephanBeal (sgbeal)]

i'm still seeing this in 12.04. The "temp workaround" from comment #21 seems to get me the dialog, but... damn...

[aalexand (alexander-s-alexandrov)]

I can confirm StephanBeal's comment. I'm ussing 12.04 LTS with the latest updates but I'm still seeing the issue. The workaround from #21 works for me as well.

[Niall Durham (dbc00per)]

Confirming Shabang's workaround fixes my issue (as well as comment #22 and #23). I'm running 12.04.3 LTS w/ the latest updates. IIRC my original install was 11.04 and I used the update-manager to upgrade my release.

Linux calculon 3.2.0-53-generic #81-Ubuntu SMP Thu Aug 22 21:01:03 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

[Ronan Jouchet (ronj)]

Confirming this bug is still present as of network-manager-openconnect: 0.9.8.0-1ubuntu2

[Christopher (chalbersma-12)]

Howdy I was testing 20.04 (which has version 1.2.4-2ubuntu1 of network-manager-openconnect) and I believe this may still be an issue.