update-manager crashed with TypeError in normalize(): character mapping must return integer, None or unicode

[Fabio Marconi]

Hello
Running an upgrade, at the end when no updates was founded, this popup appear.
In terminal everythings works.
Thanks
Fabio

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: update-manager 1:0.152.10
ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1
Uname: Linux 3.0.0-8-generic x86_64
Architecture: amd64
Date: Mon Aug 8 22:03:11 2011
ExecutablePath: /usr/bin/update-manager
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110803.1)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/update-manager
ProcEnviron:
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/update-manager']
SourcePackage: update-manager
Title: update-manager crashed with TypeError in normalize(): character mapping must return integer, None or unicode
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Robert Roth (evfool)]

Reassigned to aptdaemon, as the trace is coming from there, and I have seen the same traceback in software-center too.

[Robert Roth (evfool)]

Setting this to Triaged, as this is 100% reproducible, we have a stacktrace, and setting to Medium, as users are starting to report this from both software-center and update-manager, so this might affect all aptdaemon-based tools.

[crtm (carlosrtm)]

crash when start. In termnal is ok.

[Seth Hikari (sethhikari)]

Not sure if it has anything to do with it but synaptic crashed after I used it some time before this and I noticed it was running in the background keeping a lock on things.

[Stephen Cradock (s-cradock)]

The update-manager accepts the "Check" button command, but fails to update its display after the check is finished. Running u-m from a terminal gives the following console messages:

~$ update-manager
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 472, in _inline_callbacks
    result = gen.throw(result.type, result.value, result.traceback)
  File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 33, in update
    trans = yield self.client.update_cache(defer=True)
dbus.exceptions.DBusException: org.freedesktop.DBus.Python.TypeError: Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 474, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/core.py", line 1055, in _set_property
    self._set_locale(value)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/core.py", line 726, in _set_locale
    (lang, encoding) = locale._parse_localename(locale_str)
  File "/usr/lib/python2.7/locale.py", line 421, in _parse_localename
    code = normalize(localename)
  File "/usr/lib/python2.7/locale.py", line 358, in normalize
    fullname = localename.translate(_ascii_lower_map)
TypeError: character mapping must return integer, None or unicode

[Sheldon Taylor (sheldont22)]

Update manager was able to read the package information, but the unexpected-close notification came up immediately after clicking the Install Updates button. Update manager was then non-responsive and had to be closed in the processes list. Happened each of the four times I've attempted to update through the UM. Updating works as normal in the terminal.

[Rus F Adrian (tue-deactivatedaccount)]

Can confirme this issue it happens today while I click on "Install Updates"

[Sheldon Taylor (sheldont22)]

~$ sudo update-manager

Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 472, in _inline_callbacks
    result = gen.throw(result.type, result.value, result.traceback)
  File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 52, in commit
    downgrade, defer=True)
dbus.exceptions.DBusException: org.freedesktop.DBus.Python.TypeError: Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 474, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/core.py", line 1055, in _set_property
    self._set_locale(value)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/core.py", line 726, in _set_locale
    (lang, encoding) = locale._parse_localename(locale_str)
  File "/usr/lib/python2.7/locale.py", line 421, in _parse_localename
    code = normalize(localename)
  File "/usr/lib/python2.7/locale.py", line 358, in normalize
    fullname = localename.translate(_ascii_lower_map)
TypeError: character mapping must return integer, None or unicode

[Timo Witte (spacefish)]

i don´t have synaptic installed and can confirm that this bug happens without synaptic! Synaptic doesn´t touch these files anyway or changed anything near this..

[Robert Roth (evfool)]

I am raising the importance of this bug to High, as it has a moderate impact on a large portion of Ubuntu users (estimated), as it does seem to affect Software-center, Update-manager and all aptdaemon-based tools, making it impossible to install/update software using GUI, the only workaround is using apt-get, which is not user-friendly.
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http://wiki.ubuntu.com/BugSquad

[Andrew Bolster (bolster)]

Sorry for the status change, unfortunate keyboard shortcut behavior.

[Anadon (joshua-r-marshall-1991)]

I gotta say, exact same thing as everyone above.

[Anadon (joshua-r-marshall-1991)]

Also, I ran it as sudo, and windows borders are now gone.

[Anadon (joshua-r-marshall-1991)]

Another confirmation that this also affects Ubuntu Software Center, but not apt or synaptic.

[Roy H Huddleston (archspader)]

I was having a ramz error. I changed Radeon x1300 to Nvidia 9500 Gt at the time. I also was running a Debian Testing with multiarch similiar to this Lubuntu Alpha 3. I am updated to Kernel 3.0.0.8 with is changeover from the older Lubuntu version of Natty to this newer version of Ubuntu Lubuntu 11.10. I hope that came out right.

[Lukasz Olszewski (olszewskil)]

Same here. update-manager crashes after clicking Check button. apt-get update works fine. Synaptic and Software Center are ok on my box.

[Luca (luca-ice)]

Traceback (most recent call last):
  File "/usr/share/playonlinux/python/mainwindow.py", line 470, in <module>
    lng.Lang()
  File "/usr/share/playonlinux/python/lib/lng.py", line 19, in __init__
    mytranslation = gettext.translation(domain, localedir, [mylocale.GetCanonicalName()], fallback = True)
  File "/usr/lib/python2.7/gettext.py", line 480, in translation
    mofiles = find(domain, localedir, languages, all=1)
  File "/usr/lib/python2.7/gettext.py", line 437, in find
    for nelang in _expand_lang(lang):
  File "/usr/lib/python2.7/gettext.py", line 132, in _expand_lang
    locale = normalize(locale)
  File "/usr/lib/python2.7/locale.py", line 358, in normalize
    fullname = localename.translate(_ascii_lower_map)
TypeError: character mapping must return integer, None or unicode

luca@luca-HP-Pavilion-dv5-Notebook-PC:~$ Traceback (most recent call last):
  File "/usr/share/playonlinux/python/message_one.py", line 32, in <module>
    lib.lng.Lang()
  File "/usr/share/playonlinux/python/lib/lng.py", line 19, in __init__
    mytranslation = gettext.translation(domain, localedir, [mylocale.GetCanonicalName()], fallback = True)
  File "/usr/lib/python2.7/gettext.py", line 480, in translation
    mofiles = find(domain, localedir, languages, all=1)
  File "/usr/lib/python2.7/gettext.py", line 437, in find
    for nelang in _expand_lang(lang):
  File "/usr/lib/python2.7/gettext.py", line 132, in _expand_lang
    locale = normalize(locale)
  File "/usr/lib/python2.7/locale.py", line 358, in normalize
    fullname = localename.translate(_ascii_lower_map)
TypeError: character mapping must return integer, None or unicode

[Luca (luca-ice)]

Traceback (most recent call last):
  File "/usr/share/playonlinux/python/mainwindow.py", line 470, in <module>
    lng.Lang()
  File "/usr/share/playonlinux/python/lib/lng.py", line 19, in __init__
    mytranslation = gettext.translation(domain, localedir, [mylocale.GetCanonicalName()], fallback = True)
  File "/usr/lib/python2.7/gettext.py", line 480, in translation
    mofiles = find(domain, localedir, languages, all=1)
  File "/usr/lib/python2.7/gettext.py", line 437, in find
    for nelang in _expand_lang(lang):
  File "/usr/lib/python2.7/gettext.py", line 132, in _expand_lang
    locale = normalize(locale)
  File "/usr/lib/python2.7/locale.py", line 358, in normalize
    fullname = localename.translate(_ascii_lower_map)
TypeError: character mapping must return integer, None or unicode

luca@luca-HP-Pavilion-dv5-Notebook-PC:~$ Traceback (most recent call last):
  File "/usr/share/playonlinux/python/message_one.py", line 32, in <module>
    lib.lng.Lang()
  File "/usr/share/playonlinux/python/lib/lng.py", line 19, in __init__
    mytranslation = gettext.translation(domain, localedir, [mylocale.GetCanonicalName()], fallback = True)
  File "/usr/lib/python2.7/gettext.py", line 480, in translation
    mofiles = find(domain, localedir, languages, all=1)
  File "/usr/lib/python2.7/gettext.py", line 437, in find
    for nelang in _expand_lang(lang):
  File "/usr/lib/python2.7/gettext.py", line 132, in _expand_lang
    locale = normalize(locale)
  File "/usr/lib/python2.7/locale.py", line 358, in normalize
    fullname = localename.translate(_ascii_lower_map)
TypeError: character mapping must return integer, None or unicode

[crtm (carlosrtm)]

Same here. update-manager crashes after clicking Check button. In terminal is ok.

[Robert Roth (evfool)]

Please use the "This bug affects 126 people. Does this bug affect you? " link to confirm this bug, there is no need to attach any more stacktraces, or comment that this affects you, because lots of people will get an email notification for each comment. Thank you for your understanding.
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Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Christophe Narbonne (christophe31)]

it must be a python package bug, I have same kind of backtrace in one of my django application which works on natty

[Alex Kras (akrasnoborodkin)]

Happen when trying install updates or check it, also after error update-manager can't be closed.

[Fabio Marconi (fabiomarconi)]

Please stop comment.

[Jean-Baptiste Lallement (jibel)]

Fixed in

aptdaemon (0.43+bzr666-0ubuntu1) oneiric; urgency=low

  * new bzr snapshot:
    - fix LP: #818521
    - prepare for py3
    - fix crash in _parse_localename() (LP: #825056)

[Jean-Baptiste Lallement (jibel)]

For reference the master python bug if #824734