[apport] update-manager crashed with ImportError in <module>() because of missing GnuPGInterface

[seb]

Binary package hint: update-manager

Just click from control panel to have this bug. Can't access to update. Synaptic work great, this is only way to update my system.

<email address hidden>

ProblemType: Crash
Date: Sun Jan 28 15:38:11 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/update-manager
InterpreterPath: /usr/bin/python2.5
Package: update-manager 0.53.3
ProcCmdline: /usr/bin/python /usr/bin/update-manager
ProcCwd: /home/seb
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/update-manager']
SourcePackage: update-manager
Traceback:
 Traceback (most recent call last):
   File "/usr/bin/update-manager", line 32, in <module>
     from UpdateManager.UpdateManager import UpdateManager
 ImportError: No module named UpdateManager.UpdateManager
Uname: Linux megane 2.6.20-5-generic #2 SMP Sat Jan 6 14:50:47 UTC 2007 i686 GNU/Linux

[chantra (chantra)]

Thanks for reporting this bug.
Could you please attach "Traceback.txt".
This bug sound to be a duplicate to #81835

[Michael Vogt (mvo)]

Thanks for your bugreport.

Could you please update to the (just uploaded) version 0.53.5? This should fix the problem. Please confirm that it is fixed with this upload .)

Thanks,
 Michael

[Jonh Wendell (wendell)]

Comment from #82405:

"If it really is the same problem is not solved on 0.53.5 (this is the version that crashed in my system)."

[Mackenzie Morgan (maco.m)]

Michael, read the traceback. It *is* 0.53.5. I'm having the problem with that one as well.

[miked (miked11)]

crash
Fresh install 7.04 Fiesty Fawn Herd 2 after all updates, upgrades, and dist-upgrades.
Multiple errors/bugs some closed before sending.

[miked (miked11)]

I use Ubuntu 7.04 The Feisty Fawn Alpha Herd3 i386/i686.iso now. So I don't seee this bug anymore. Thanks.

[Michael Vogt (mvo)]

Thanks for this additional information.

If this is still happening, could you please run:
$ sudo pycentral -v pkginstall update-manager
$ sudo pycentral -v pkginstall update-manager-core

and attach the output to this bugreport?

Thanks,
 Michael

[JP Foster (jeepster)]

From the traceback

It is missing GnuPGInterface

Putting a symlink in /usr/lib/python.2.5/site-packages to
 /usr/share/python-support/python-gnupginterface/GnuPGInterface.py
Fixes it.
This is not the bugfix though. The fix must make sure the right paths are searched by python.

[Michael Vogt (mvo)]

It looks like pysupport failed to correctly setup python-gnupginterface in this case.

[JP Foster (jeepster)]

Should a bug be filed against one of those packages then?

[miked (miked11)]

I don't think I have had this crash since Herd 2, but here's the info in Ubuntu 7.04 Beta.
root@Ubuntu704Beta:~# pycentral -v pkginstall update-manager
pycentral: pycentral -v pkginstall update-manager
pycentral: avail=['2.5', '2.4'], pkg=2.4, 2.5, install=['2.5', '2.4']
pycentral: install package update-manager
pycentral: byte-compile files (35/35) python2.5
pycentral: ['/usr/lib/python2.5/site-packages/UpdateManager/Common/HelpViewer.py', '/usr/lib/python2.5/site-packages/UpdateManager/Common/SimpleGladeApp.py', '...']
pycentral: byte-compile files (35/35) python2.4
pycentral: ['/usr/lib/python2.4/site-packages/UpdateManager/Common/HelpViewer.py', '/usr/lib/python2.4/site-packages/UpdateManager/Common/SimpleGladeApp.py', '...']
root@Ubuntu704Beta:~# pycentral -v pkginstall update-manager-core
pycentral: pycentral -v pkginstall update-manager-core
pycentral: avail=['2.5', '2.4'], pkg=2.4, 2.5, install=['2.5', '2.4']
pycentral: install package update-manager-core
pycentral: byte-compile files (4/4) python2.5
pycentral: ['/usr/lib/python2.5/site-packages/UpdateManager/Core/DistUpgradeFetcherCore.py', '/usr/lib/python2.5/site-packages/UpdateManager/Core/MetaRelease.py', '...']
pycentral: byte-compile files (4/4) python2.4
pycentral: ['/usr/lib/python2.4/site-packages/UpdateManager/Core/DistUpgradeFetcherCore.py', '/usr/lib/python2.4/site-packages/UpdateManager/Core/MetaRelease.py', '...']
root@Ubuntu704Beta:~#

[Michael Vogt (mvo)]

It seems that this is fixed for most people now? I would like to close it, if anyone is bitten by it again, please reopen.

Thanks,
 Michael

[seb (seblp)]

This bug is repaired. No problem. Thanks

Michael Vogt a écrit :
> It seems that this is fixed for most people now? I would like to close
> it, if anyone is bitten by it again, please reopen.
>
> Thanks,
> Michael
>
> ** Changed in: update-manager (Ubuntu)
> Status: Needs Info => Fix Released
>
>

[JP Foster (jeepster)]

Finally fixed when I do a
$ sudo dpkg-reconfigure python-gnupginterface

Updates work again!