applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client

Bug #818969 reported by flightdown
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

the applet.py crashes at login. The crash start to happen after the today (31/07/2011) cups updates.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-gnome 1.3.5+20110731-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-7.9-generic 3.0.0
Uname: Linux 3.0.0-7-generic i686
NonfreeKernelModules: wl
Architecture: i386
CupsErrorLog:

Date: Sun Jul 31 20:20:11 2011
ExecutablePath: /usr/share/system-config-printer/applet.py
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
InterpreterPath: /usr/bin/python2.7
Lpstat:
 device for PDF: cups-pdf:/
 device for Z600-Series: usb://Lexmark/Z600%20Series
MachineType: Acer AOD260
PackageArchitecture: all
Papersize: a4
PpdFiles:
 Z600-Series: Lexmark Z600 v1.0-1
 PDF: Generic CUPS-PDF Printer
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/applet.py
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-7-generic root=UUID=57788153-ffa4-4eb5-867c-4ffe0fe09598 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/applet.py']
SourcePackage: system-config-printer
Title: applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client
UdevDb: Error: [Errno 2] No such file or directory
UpgradeStatus: Upgraded to oneiric on 2011-07-28 (3 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/28/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.01
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: AOD260
dmi.board.vendor: Acer
dmi.board.version: V1.01
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.01
dmi.modalias: dmi:bvnAcer:bvrV1.01:bd04/28/2010:svnAcer:pnAOD260:pvrV1.01:rvnAcer:rnAOD260:rvrV1.01:cvnAcer:ct10:cvrV1.01:
dmi.product.name: AOD260
dmi.product.version: V1.01
dmi.sys.vendor: Acer

Revision history for this message
flightdown (quirino-brizi) wrote :
Revision history for this message
flightdown (quirino-brizi) wrote :

I did solve the issue installing the "packagekit" package now I cannot replicate the issue

Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #819203, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public
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