email_template - signature

[Martin Auger]

If we use the Signature check box in the email_template it put the signature in the both body (Text and Raw HTML). So if we have a body only in text it will replace it by the Raw HTML body with only the signature. So we receive the email only with the signature in the body.

For now we use the object field ${object.user_id.signature} and it's work. But we can use the signature facility.

We are on the openerp 6.0.2 on Ubuntu.

[Dhruti Shastri(OpenERP) (dhs-openerp)]

Hello Martin Auger,

I have checked the same scenario at my end and did not face the problem.

It is depend on the Mail Formate in the Email Account, which kind of formate you wanted to send.

The related attached video will guide you better.

Let us know if it is still not working at your end with more information, like related video or screenshot.

Thanks.

[Martin Auger (martin-auger)]

Hello Dhruti Shastri,

Ok it's not a bug... The email format was the source of the problem.

You can close the ticket!

Thanks,

Martin Auger

[Vinay Rana (OpenERP) (vra-openerp)]

Hello,

by taking reference from last comment, I am closing this issue.

Thanks for your reply.

[JB (eficent.com) (jb.eficent)]

Hi Martin! I'm facing exactly the same issue! What do you mean by "The email format was the source of the problem."?