can't start a conversation

[Ngassam Nkwenga]

I cannot start a conversation with empathy. I get no response, as if I did nothing

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.1.3-1ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-5.6-generic 3.0.0-rc7
Uname: Linux 3.0.0-5-generic i686
Architecture: i386
Date: Tue Jul 19 01:52:26 2011
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-07-16 (2 days ago)

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:
1. Is this reproducible?
2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.
This will help us to find and resolve the problem.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!