Non-presentation of a picture

Bug #812488 reported by Richard Ford
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Uthando-CMS
Fix Committed
Medium
vincentbluff

Bug Description

Hi, When uploading an image for DB1744, the image is uploaded, but does not appear on the web-site - a blank image appears - is there a problem?

Richard

Revision history for this message
vincentbluff (shaun-shaunfreeman) wrote :

This is a strange one the image is on the server but showing up blank.
I will keep investigating this one. seems to only affected this one though.
If you know any others like it let me know.

Changed in uthando-cms:
assignee: nobody → vincentbluff (shaun-shaunfreeman)
importance: Undecided → Medium
status: New → In Progress
Revision history for this message
vincentbluff (shaun-shaunfreeman) wrote :

It's fixed but I don't know why it happened in the first place. The system just couldn't read the file.
So I removed the offending file and uploaded it in my test server and then uploaded the new file to the server, reset the cache and it is working now.

To see it don't forget to delete your browsers cache.

Changed in uthando-cms:
status: In Progress → Fix Committed
Revision history for this message
Vivien Exon (vivien-charismabeads) wrote :

Thank you. I ow have a variation on the theme of loading photos. 6-mix23. I decided to change the image you posted for a different one. The result is your picture within the outline of the new one! Is this a permissions problem or to do with the security overlay? If the latter, are the new photos I'm posting still secure?

Changed in uthando-cms:
status: Fix Committed → Incomplete
Revision history for this message
vincentbluff (shaun-shaunfreeman) wrote :

This has something to do with the security overlay. I am going on holiday now until next Tuesday so I won't be able to anything on this until then.

Revision history for this message
vincentbluff (shaun-shaunfreeman) wrote :

not a permissions problem as it is hit and miss. And yes the photos you are posting are still secure.

Revision history for this message
vincentbluff (shaun-shaunfreeman) wrote :

this is a cache problem. I will have to write a routine to clear the cache when a image is updated.

Revision history for this message
Vivien Exon (vivien-charismabeads) wrote :

It's not hit and miss. It is if I try to change a photo. MT10-2005 I loaded the wrong photo and it won't change to another one. Exactly the same as 6-mix23. Not a cache problem. Tested on other browsers and computers and no difference.

Revision history for this message
vincentbluff (shaun-shaunfreeman) wrote :

The cache is not in your browser in this case it's on the server. I setup a cache that needs to remove old files when the pictures are updated which I will fix. This is a server issue and not a browser issue. I will get this done asap.

Revision history for this message
vincentbluff (shaun-shaunfreeman) wrote :

I have fixed the cache problem.
With regard to the duplicate file are you sure you did not accidentally send the wrong file up?

Please try send it again.

Now I will not be back until Tuesday.

Revision history for this message
vincentbluff (shaun-shaunfreeman) wrote :

No it was definitely a server cache problem as when I deleted the server cache the MT10-2005 image is correct.

Changed in uthando-cms:
status: Incomplete → Fix Committed
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