Xorg freeze

Bug #807279 reported by maxwell spangler
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Attempts to do a fresh install of Ubuntu 11.04 on an HP Probook 6455b laptop results in the system hanging hard.

The kernel is able to boot and system services start, but somewhere near (or at) the start of graphics the system hangs. Shown on the console when this happens is still text only -- there is no attempt to start graphics, no black screen or GUI cursor, it just shows the most recent line of console boot messages and then a hard hang.

The system can be booted for an install by using 'single expert rescue' on the boot parameters. As you might imagine, it's likely only 'rescue' is required. Once I got to the rescue text menu, I selected failsafeX graphics to operate the system as a LiveCD environment.

Next I used that environment to perform an install successfully and upon reboot, graphics come up and everything works.

I tried *many* combinations of features before I found this work around including all the f6 options like nomodeset, acpi=off, etc., with no luck.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xorg 1:7.6+4ubuntu3.1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Thu Jul 7 11:37:11 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
GraphicsCard:
 ATI Technologies Inc M880G [Mobility Radeon HD 4200] [1002:9712] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1455]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Hewlett-Packard HP ProBook 6455b
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-8-generic root=UUID=a7d1c7ce-3225-4385-9372-2d610ca54b43 ro quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/05/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DTM Ver. F.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1455
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 75.11
dmi.chassis.asset.tag: CNU1011829
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTMVer.F.06:bd11/05/2010:svnHewlett-Packard:pnHPProBook6455b:pvr:rvnHewlett-Packard:rn1455:rvrKBCVersion75.11:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6455b
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.4+bzr20110606-0ubuntu1~natty1
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

Revision history for this message
maxwell spangler (maxwell-8) wrote :
bugbot (bugbot)
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
Revision history for this message
Bryce Harrington (bryce) wrote :

Hey maxwell-8,

You filed this bug report against natty, but I see it's still open and
doesn't appear to have much activity recently. So, now that oneiric
is released and stable, this may be a good point for you to upgrade
and re-test if this issue is still present there.

If it's solved in the new release and you think it's worth backporting
the fix, please indicate that. Or if having the fix in the new release
is good enough, feel free to close out the bug (or let us know and we'll
close it.)

If it's not solved, leave the bug report open. I can't promise we'll
get to it (we get way more bugs filed than we can usually get to), but
your testing and feedback can help out if and when we do.

Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Incomplete
Revision history for this message
bugbot (bugbot) wrote :

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Expired
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