Writter crashes when saving in .doc

Bug #803770 reported by Ignacio Varela
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When I open a .doc document with special fields (blocked fields or references introduced by endnote) generated by Microsoft Word and I try to save it keeping the .doc extension, the LibreOffice writter crashes and I have to recover my file each time.
I would appreciate any advice or help.
LibreOffice 3.3.2
Ubuntu 11.04 Natty Narwhal
Thank you very much in advance.
Best
Nacho

Revision history for this message
penalvch (penalvch) wrote :

Ignacio Varela, thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in libreoffice (Ubuntu):
status: New → Invalid
Revision history for this message
icb410 (ian-berke) wrote :

This is affecting me as well and not giving a good impression of linux and libreoffice to my boss who is the user of endnote citations in a paper we are working on together. Please see my attached crash report. The document saves just fine in .odt and as a pdf (at least) but I am going to be forced to find a mac or perhaps fire up a VM to run MSword unless this gets sorted out.

Ian

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.