LDAP address book doesn't connect to LDAP server

Bug #803331 reported by Ole Wolf
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Expired
Low
Unassigned

Bug Description

When I add an LDAP address book, Evolution won't search the database.

I've entered the following information for the address book:

The "Server" field contains "crtdir.certifikat.dk", and the port is 389. I've specified an insecure connection and anonymous login. The login field is left empty. In the details tab, the search base is "c=DK", and the search tree is specified as subtree. The search filter is left empty.

The above LDAP server answers queries that are performed from the command line; for example:

  ldapsearch -x -h crtdir.certifikat.dk -b "c=DK" "<email address hidden>"

will return its search results for the email address "<email address hidden>".

For debugging, I set up an LDAP server on my own computer to see if the simple authentication (the "-x" switch) might be the culprit. However, according to the LDAP debug log set to max debugging level, evolution doesn't even connect to the LDAP server.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evolution 2.32.2-0ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Wed Jun 29 09:33:10 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=da_DK:en_US:en
 PATH=(custom, user)
 LANG=da_DK.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ole Wolf (ole.wolf) wrote :
Revision history for this message
Ole Wolf (ole.wolf) wrote :

I've attempted to setup an LDAP address book on another Ubuntu computer running Natty i386. Again, I can't connect to an LDAP server.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for the report, is that ldap over ssl?

Changed in evolution (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Ole Wolf (ole.wolf) wrote :

No, it's an unencrypted connection.

I almost suspected the firewall, but I'm able to add new entries to the LDAP address book via Evolution, and Evolution also recognizes the search base. It's only when I attempt to search the directory that nothing appears to happen.

Revision history for this message
German de la Cruz (gerdlc) wrote :

I've the very same problem. Even if I user ldapsearch or thunderbird, it connects fine. Only from evolution fails.

It works find till I install Natty.

Revision history for this message
German de la Cruz (gerdlc) wrote :

why is this issue incomplete?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for evolution (Ubuntu) because there has been no activity for 60 days.]

Changed in evolution (Ubuntu):
status: Incomplete → Expired
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