package linux-image-2.6.38-10-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Troy Mussman]

Just trying to update after initial install.

ProblemType: Package
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-10-generic (not installed)
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC663 Analog [ALC663 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: troy 1377 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 48'
   Mixer name : 'Nvidia MCP77/78 HDMI'
   Components : 'HDA:10ec0663,104319a3,00100001 HDA:10de0005,10de0101,00100000'
   Controls : 27
   Simple ctrls : 13
Date: Sun Jun 26 09:43:29 2011
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=615e1096-dbba-44b7-b945-73062c9868ea
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: ASUSTeK Computer Inc. G50VT
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=2505d8b9-d533-46a2-889e-e48eb450415f ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.52
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: asus_oled
Title: package linux-image-2.6.38-10-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/21/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 213
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G50VT
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr213:bd04/21/2009:svnASUSTeKComputerInc.:pnG50VT:pvr1.0:rvnASUSTeKComputerInc.:rnG50VT:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: G50VT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 442941, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.