Acer Aspire 5553 no display after resume

Bug #802074 reported by vmajor
42
This bug affects 8 people
Affects Status Importance Assigned to Milestone
acpi (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Ubuntu 11.04. After closing the laptop lid and suspending, the laptop is unable to fully wake when the lid is open, or in any other way. The various status lights come on, the HDD spins up, but the display never appears to wake. It is not possible to start a terminal session either. The display appears completely non-functional and the only "solution" is a forced reboot by holding the power switch down. This severely limits the appeal of Ubuntu 11.04 on my laptop, and others that are affected by this bug.

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Sean (sabean) wrote :

I have Ubuntu 11.04 32-bit install via upgrade from 10.04
I am running on an Acer 6930 laptop, with a GMA video card.
The unit is connected via wired ethernet and has a few USB devices hooked up, like mouse/kb/external HDDs

I had no issues with suspend with lid closing until after a somewhat recent update. I am now experiencing the same problem as above, However, it appears that the display is woke as the backlight comes on and the mouse cursor is visible. The login prompt however is not.

I used to be able to just enter my password and hit enter and I would log in, It seems as though now the 'black screen' is taking control over the login screen (like moving to another workspace/backround) and the only solution is to hard-power the laptop which has corrupted a few of my drives, and makes the login process much slower than shutdown/power up.

Due to this issue only appearing over the past 2-3 weeks (since June 11) I am presuming something was updated (via update mananger) or I leave something running (web browser or nautilus generally) when going into suspend mode that does not work with wake. I read that the power on wifi could be issue, but my wifi is completely disabled.

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Jochem (zielstra1) wrote :

I have the same problem, only with a samsung intel atom netbook (n-150). Sometimes the netbook resumes ok. But often after longer periods of sleep everything powers up exept the display and os. A few times the netbook hang in sleepmode and would not power up at all.

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farchumbre (farchumbre) wrote :

thinkpad x300 ubuntu 11.04.
I have exactly the same problem
the hard drive and wifi wake up but the screen remains black

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in acpi (Ubuntu):
status: New → Confirmed
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vmajor (victor-major) wrote :

Thank you for confirming this bug.

It is also present in Ubuntu 11.10 with the identical symptoms. The only resolution is power cycle reboot, or boot into Win 7 in case I plan to suspend the laptop.

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aesso (aesso) wrote :

Acer Aspire 5253 here, running Ubuntu 11.10 64-bit. I experience exactly the same symptoms you describe.

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jarsa (jarsa) wrote :

Acer TravelMate 7520 12.04 64-bit. Same symptoms. Regression. There has been no problems with prior ubuntu versions.

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Jasper Raven (jraven-net) wrote :

Acer Aspire 5253-BZ480. Same symptoms.

Tried Ctrl+Alt+F1 or F8 or Backspace. No effect.
Tried to use tty1 via Ctrl+Alt+F1, user, pass, eject: tray did not eject, therefore keyboard not working?
Tried leaving xterm as root open with typed command for xset dpms force on/off; no effect.
Suspend, wake, monitor dark. Alt+SysRq+REISUB restarts machine successfully at this point.
Pings sent before suspend returned; pings after wake (to dark monitor) are unsuccessful.

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tanner (teepeetanner) wrote :
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