Internal microphone not working in Ubuntu 11.04 - HP Pavillion dv6000

Bug #799854 reported by Walter Ribeiro
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

[HP Pavilion dv6500 Notebook PC, Conexant CX20549 (Venice), Pink Mic, Front] No sound at all

After a clean install of Ubuntu 11.04, internal Mic doesn't work, on a HP Pavillion dv6000 notebook.
This problem did not happen in previous versions of Ubuntu.
Another problem that might be related is a speaker "pop" whenever audio driver is used by Totem, Audacity, Mozilla or other programs.

Can you help me?

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: wl nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: walter 1409 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xf2580000 irq 21'
   Mixer name : 'Conexant CX20549 (Venice)'
   Components : 'HDA:14f15045,103c30cf,00100100'
   Controls : 20
   Simple ctrls : 9
CheckboxSubmission: bfe0cbc376c9fe36fd617c2169c5a1c5
CheckboxSystem: e704f33cc0866ff0f0256a33de39ea1c
Date: Mon Jun 20 14:53:42 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=pt_BR:en
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:NVidia failed
Symptom_Card: Áudio interno - HDA NVidia
Symptom_DevicesInUse:
 1409 3722 walter F.... alsamixer
 eaudio
Symptom_Jack: Pink Mic, Front
Symptom_Type: No sound at all
Title: [HP Pavilion dv6500 Notebook PC, Conexant CX20549 (Venice), Pink Mic, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.32
dmi.board.name: 30CF
dmi.board.vendor: Quanta
dmi.board.version: 85.26
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.32:bd03/03/2009:svnHewlett-Packard:pnHPPaviliondv6500NotebookPC:pvrRev1:rvnQuanta:rn30CF:rvr85.26:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6500 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Walter Ribeiro (wribeirojr) wrote :
Revision history for this message
Walter Ribeiro (wribeirojr) wrote :

I'm sorry to say that due to the amount of problems that version 11.04 have with my HP Pavilion, I decided to go back to version 10.10. I spent almost three months trying to solve these problems, but have not had much success. The community can not provide the needed support, so this is the only option to not give up free software.

Revision history for this message
Walter Ribeiro (wribeirojr) wrote :

I re-installed Ubuntu 11.04 from CD and for a few days internal mic worked fine.
At some moment, I don't know exactly when, it stoped working and "pop" sound began.

Revision history for this message
SDonatas (sdonatas) wrote :

Same laptop HP Pavilion, same problem. I've installed fresh copy of Ubuntu 11.04 and mic stopped working (can't tell exacly straitgh way or after some time).... ITs a bit annoying, because Ubuntu pushes with a lot of new stuff, but fails to fix old bugs, which may one day turn up without any reason. Even bare Debian system has no problems with sound support!

Revision history for this message
Walter Ribeiro (wribeirojr) wrote :

Despite that I have had no support from the community about it, I discovered that it is not a bug of the microphone itself, but only a malfunction of the sound configuration form. The problem is that in the "Sound Preferences" window, the field "Conector" is not working. I got around this problem as follows: In a terminal window I typed "gnome-alsamixer". Then in the window that opens, I just check the "IntMic" box. I hope that it works for you too, good luck!

Revision history for this message
SDonatas (sdonatas) wrote :

I have the same problem and I lost bevieve in open source option. Its like a pig with the lipstick on, once you get closer to this lady with the lipstick you realize its not a lady, but a big.... And what is the point going to this new unity field and leaving behind so many problems behind. This problem with sound car is very very old, and yet it still comes up... The reason for this is that bug's are being fixed unprofessionaly, with short time future perspective. Very disappointing.

Revision history for this message
SDonatas (sdonatas) wrote :

I have a solution....

1. Install "gamix" from ubuntu software center (it doesn't let to do that from terminal).
2. Launch program. Change from dropbox menu from external mic to internal mic and close apllication
3. Try skype or something else, it should work now

Changed in alsa-driver (Ubuntu):
assignee: nobody → SDonatas (sdonatas)
assignee: SDonatas (sdonatas) → nobody
Revision history for this message
Walter Ribeiro (wribeirojr) wrote :

I have two bad news: the first is that the problem remains in Ubuntu 11.10. The second is that neither of the workaround suggested here has effect on Ubuntu 11.10. The option now is to open a terminal window and use the command "alsamixer". The internal microphone must be enabled in text mode.
Please developers team, this problem seem to be simple to solve, but the consequences may be big for common users.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
jcduceux (jc-p3) wrote :

same problem in Ubuntu 12.04

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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