Empathy returns "network error."

[Marja Erwin]

Binary package hint: empathy

If it returns "network error," the help manual suggests clicking selecting "advanced" options in account menu, but there are no "advanced" options to be found.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: empathy 2.34.0-0ubuntu3.1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Date: Fri Jun 17 19:14:36 2011
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to natty on 2011-06-01 (16 days ago)

[Bilal Shahid (s9iper1)]

Thank you for taking time in filing the bug to make ubuntu better.
when are you getting this error and what it says please attach a screenshot of that error ?

[Marja Erwin (marja-e)]

I'm now getting this error for the second time. I don't know what triggers it, and I quit Empathy so I don't have a screenshot available. But it is an especially annoying error because, once it pops up, it persists even when I log out and log back in, or shut down and start back up.

[Bilal Shahid (s9iper1)]

please provide the steps to reproduce it ..that will be help full for us,..and if possible than provide the mission control log when this happens.
you can get it from help==> debug menu

[Marja Erwin (marja-e)]

I don't know how to reproduce this bug. It just happened [some hours ago], and Empathy doesn't work any more. I wish I knew how to reproduce it. [as stated in comment #3 above]

I have the current debug log [after several times quitting and restarting while trying debug advice, so it's all after Empathy stopped working.]

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]