fetchmail does not support different character encoding

[Eric Caudal - www.elico-corp.com]

How to reproduce the bug (v6.0.2):
No problem to receive UTF-8 email.
Nevertheless receiving a mail with GB2312 character encoding change it into garbage character, even if we change web browser into GB2312.

[Amit Parik (amit-parik)]

Hello Eric,

I have checked your issue But I did not face any problem.
I did not understand where you faced the problem?

So would you please provide more information on this or provide the proper steps to reproduce it.

Thanks.

[Eric Caudal - www.elico-corp.com (elicoidal)]

Hi Amit,
In China, you have several possible page code for email. UTF-8 is one
used but others are frequently used as well such as GB2312.

When I receive a mail that is encoded in a different page code than
UTF-8, I receive the following information:
Subject:
ÄúµÄÃÜÂë¹ýÓÚ¼òµ¥, Ç뾡¿ìÐÞ¸Ä!

Notes

×ð¾´µÄÓû§ÄúºÃ:

½üÆÚÒòÃÜÂë¼òµ¥¶øÔì³ÉÓÊÏäÕ˺ű»µÁÇé¿öƵ·¢£¬ÎªÁË·ÀÖ¹ÄúÕý³£µÄÓÊÏäÕ˺ű»ÓÃÓÚ·Ç·¨À¬»øÓʼþ·¢ËÍ£¬ÎÒÃǶÔϵͳÔö¼ÓÁËÈõÃÜÂë¼ì²â¹æÔò£¬
¾­ÏµÍ³¼ì²âÄúµÄÃÜÂë¹ýÓÚ¼òµ¥,¼«Ò×±»·Ç·¨·Ö×Ó½øÐÐÃÜÂëÆƽ⣬µ«ÊÇÓÉÓÚÄúµÄÃÜÂëÊôÓÚ¼ÓÃÜÐÅÏ¢£¬ÎÒÃÇÎÞ·¨²é¿´£¬ËùÒÔÇëÄú×ÔÐм°Ê±ÊÖ¶¯ÐÞ¸ÄÃÜ
Â룬·ñÔòϵͳ½«ÏÞÖÆÄúÿÈÕÍâ·¢ÓʼþµÄÊýÁ¿Îª20·â£¬ÐÞ¸ÄÍêÃÜÂëºóϵͳ½«×Ô¶¯È¡Ïû¶ÔÄúµÄÓÊÏäÏÞÖÆ!


And I swear to you: those are not Chinese characters ;).

I hope this is more understandable

Eric CAUDAL
<email address hidden> <mailto:<email address hidden>>
Cell phone: + 86 186 2136 1670

Elico Corp, Shanghai
OpenERP Ready Partner
http://www.elico-corp.com

On 26/07/2011 19:38, Amit Parik (OpenERP) wrote:
> Hello Eric,
>
> I have checked your issue But I did not face any problem.
> I did not understand where you faced the problem?
>
> So would you please provide more information on this or provide the
> proper steps to reproduce it.
>
> Thanks.
>
> ** Changed in: openobject-addons
> Status: New => Incomplete
>

[Amit Parik (amit-parik)]

Hello Eric,

I have tested this with Chinese characters But I did not face this type of the problem.

I have attached a video for your more reference so would you please check it and notify us where did you face the problem or may I miss something.

Thanks and waiting for your reply!

[Eric Caudal - www.elico-corp.com (elicoidal)]

Hi Amit,
Thanks for the video. What is the character encoding of the mail you
receive? (you can check that in your email client)
I do correctly receive emails with Chinese characters in leads, when
they are encoded UTF-8. The problem I face is with different encoding
like GB2312

Eric CAUDAL

[Amit Parik (amit-parik)]

Hello Eric,

Thanks for your reply.

I have reproduce same at my end.

So I am confirming this issue I have attached a video for more reference.

Thanks.

[Jigar A. (ifixthat)]

Hello Amit, Eric,
          We are not able to reproduce the bug completely at Our end.
          @Amit the video that you have attached shows that the Email you are fetching is marked as Spam by your Mail Server Spam Filters so original Mail is attached with your Email and your email body is updated by Spam filters.
          I am able to archive "GB2312" Encoded Mail which is "Chinese (Simplified)" encoding perfectly. so if you have mail which is perfectly encoded by your mail server you will never face issue. I have attached the Video which shows that my inbox that two email with same contain where One Email is marked as Spam but after Channing my receiving encoding to the "GB2312" that mail is received as normal mail and also stored in my inbox perfectly, and than if i will fetch those two mail i am getting them according to mail inbox (you can see the difference in video).
       So For now i am Setting this bug as incomplete and if you found any lead on this than you can notify here.

Thank You

[Eric Caudal - www.elico-corp.com (elicoidal)]

Hi Jigar,
I understand that your spam filter transformed the character beforehand
nevertheless:
- it is not clear which encoding you used to send the mail: can you
confirm that you used GB2312?
- In the video you show the content of the already garbaged characters
(by your spam filter). What is the content in OpenERP of the correct
Chinese characters below?

Thanks for your help

Eric CAUDAL

[Jigar A. (ifixthat)]

Hello Eric,
     Yes we have used the encoding "GB2312" only, still i am attaching the Screen Shot of the Same here so can you look at Screen Shot and if i am wrong than let me know.
     Below Contain in Mail was attachment it was just showing the contain of attachment, while mail is perfect and well parsed is fetched perfect way you can see in Video.
Thank You

[Amit Parik (amit-parik)]

Hello,

I have checked the comment#10, And I agree with that. So I am closing this bug report.

Thanks!