ubuntu don't wake up after suspend (Intel D510MO)

Bug #796400 reported by Herbert
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I've installed laptop-mode-tools and used pm-suspend to suspend my home server. I waked it again using WOL (I could hear the hardware waking up) but the server was not responding to network (ping/ssh) and nothing was different on console.

I'm using Ubuntu 11.04 64bits in a Intel D510MO Atom N10 board.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: pm-utils 1.4.1-7
ProcVersionSignature: Ubuntu 2.6.38-8.42-server 2.6.38.2
Uname: Linux 2.6.38-8-server x86_64
Architecture: amd64
Date: Sun Jun 12 23:00:37 2011
InstallationMedia: Ubuntu-Server 11.04 "Natty Narwhal" - Release amd64 (20110426)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pm-utils
UpgradeStatus: No upgrade log present (probably fresh install)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe0280000 irq 46'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,8086d618,00100101'
   Controls : 27
   Simple ctrls : 15
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu-Server 11.04 "Natty Narwhal" - Release amd64 (20110426)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-2.6.38-8-server root=UUID=d3433abe-d311-4789-a452-77ebb6584f81 ro ipv6.disable=1
ProcVersionSignature: Ubuntu 2.6.38-8.42-server 2.6.38.2
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-server N/A
 linux-backports-modules-2.6.38-8-server N/A
 linux-firmware 1.52
RfKill:

Tags: natty
Uname: Linux 2.6.38-8-server x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 08/02/2010
dmi.bios.vendor: Intel Corp.
dmi.bios.version: MOPNV10J.86A.0311.2010.0802.2346
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: D510MO
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE76523-403
dmi.chassis.type: 2
dmi.modalias: dmi:bvnIntelCorp.:bvrMOPNV10J.86A.0311.2010.0802.2346:bd08/02/2010:svn:pn:pvr:rvnIntelCorporation:rnD510MO:rvrAAE76523-403:cvn:ct2:cvr:

Revision history for this message
Herbert (herbert-fischer) wrote :
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello Herbert
Can you please attach here, using the button below, 'Add attachment or patch' the file
/var/log/kern.log
/var/log/kern.log.1
of the affected machine containing a failing suspension.
Thanks
Fabio

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Herbert (herbert-fischer) wrote :

Hi Fabio,

Here it is. I have only one kern.log* file.

Thanks in advance

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello
All seems normal, except may swap errors, are you able to follow this guide:
https://wiki.ubuntu.com/DebuggingKernelSuspend
Thanks
Fabio

Revision history for this message
Herbert (herbert-fischer) wrote :

Hi Fabio,

I've installed the Realtek r8168 driver and disabled the r8169 from the kernel. For now the suspend and wake-up is working.

Looks like it's a problem with the r8169 driver that does not wake up successfully.

thanks,

Herbert

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Thanks for the help
Fabio

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: workaround
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in dianosing the problem. From a terminal window please run:

apport-collect 796400

and then change the status of the bug back to 'New'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Herbert (herbert-fischer) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Herbert (herbert-fischer) wrote : AlsaDevices.txt

apport information

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Herbert (herbert-fischer) wrote : AplayDevices.txt

apport information

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Herbert (herbert-fischer) wrote : BootDmesg.txt

apport information

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Herbert (herbert-fischer) wrote : Card0.Amixer.values.txt

apport information

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Herbert (herbert-fischer) wrote : Card0.Codecs.codec.2.txt

apport information

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Herbert (herbert-fischer) wrote : CurrentDmesg.txt

apport information

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Herbert (herbert-fischer) wrote : Lspci.txt

apport information

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Herbert (herbert-fischer) wrote : Lsusb.txt

apport information

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Herbert (herbert-fischer) wrote : PciMultimedia.txt

apport information

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Herbert (herbert-fischer) wrote : ProcCpuinfo.txt

apport information

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Herbert (herbert-fischer) wrote : ProcCpuinfo_.txt

apport information

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Herbert (herbert-fischer) wrote : ProcInterrupts.txt

apport information

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Herbert (herbert-fischer) wrote : ProcModules.txt

apport information

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Herbert (herbert-fischer) wrote : UdevDb.txt

apport information

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Herbert (herbert-fischer) wrote : UdevLog.txt

apport information

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Herbert (herbert-fischer) wrote : WifiSyslog.txt

apport information

Revision history for this message
Michal Suchanek (hramrach) wrote :

Maybe I will install Grub from Debian and see how that goes.

Never had any problem in there.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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