Optical drive wont eject

[Thomas Tanghus]

Binary package hint: linux-image-generic

I've been wanting to ask for a long time but I very rarely use my optical
drive, so I haven't gotten around to it before I had to install on a "new"
box.
Since Maverick I've experienced that I can't eject my optical drive by pushing
the physical buttons, I have to use the 'eject' command. At first I thought it
had to do with faulty hw but now it's happening on another box too.
When I boot up in Windows XP (it came with the second hand box ;) it works OK
but as soon as I boot into Linux it doesn't; even at the grub menu.
dmesg has a lot of these entries in it:

[81078.265582] Buffer I/O error on device sr0, logical block 16
[81078.265586] Buffer I/O error on device sr0, logical block 17
[81078.269385] sr 3:0:0:0: [sr0] Result: hostbyte=DID_OK
driverbyte=DRIVER_SENSE
[81078.269390] sr 3:0:0:0: [sr0] Sense Key : Illegal Request [current]
[81078.269396] sr 3:0:0:0: [sr0] Add. Sense: Illegal mode for this track
[81078.269402] sr 3:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 10 00 00 01 00
[81078.269415] end_request: I/O error, dev sr0, sector 64
[81078.269418] Buffer I/O error on device sr0, logical block 16
[81078.273279] sr 3:0:0:0: [sr0] Result: hostbyte=DID_OK
driverbyte=DRIVER_SENSE
[81078.273284] sr 3:0:0:0: [sr0] Sense Key : Illegal Request [current]
[81078.273290] sr 3:0:0:0: [sr0] Add. Sense: Illegal mode for this track
[81078.273297] sr 3:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 00 11 00 00 01 00
[81078.273309] end_request: I/O error, dev sr0, sector 68
[81078.273312] Buffer I/O error on device sr0, logical block 17

It makes no difference if there's a medium in the drive or not.
The drive otherwise works just fine both for audio and data CD's.

I'm not quite sure which package this belongs to so I filed it under 'linux-image-generic' as it seems to be on kernel level.

$ lsb_release -rd
Description: Ubuntu 11.04
Release: 11.04

$ uname -a
Linux tanghus 2.6.38-10-generic #44-Ubuntu SMP Thu Jun 2 21:32:54 UTC 2011 i686 i686 i386 GNU/Linux

$ apt-cache policy linux-image-generic
linux-image-generic:
  Installed: 2.6.38.10.25
  Candidate: 2.6.38.10.25
  Version table:
 *** 2.6.38.10.25 0
        500 http://archive.ubuntu.com/ubuntu/ natty-proposed/main i386 Packages
        100 /var/lib/dpkg/status
     2.6.38.8.22 0
        500 http://dk.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 2.6.38-10.44-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic i686
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: tol 30826 F.... pulseaudio
 /dev/snd/pcmC1D0p: tol 30826 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xdfafc000 irq 66'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'VT82xx'/'HDA VIA VT82xx at 0xdf9fc000 irq 67'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,1631f603,00100001'
   Controls : 39
   Simple ctrls : 21
Date: Sat Jun 11 08:05:53 2011
HibernationDevice: RESUME=UUID=1e7431db-6f5f-42d3-9700-156333744c77
InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: Packard Bell BV IXTREME MC 9344
ProcEnviron:
 LANGUAGE=en_CA
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 LC_MESSAGES=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=69d4513a-de5d-4c47-8d27-51dd69fec8c5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-10-generic N/A
 linux-backports-modules-2.6.38-10-generic N/A
 linux-firmware 1.52
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to natty on 2011-06-05 (5 days ago)
WifiSyslog:

dmi.bios.date: 09/06/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: W7301020.022
dmi.board.name: Cuba MS-7301
dmi.board.vendor: Packard Bell BV
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Packard Bell BV
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrW7301020.022:bd09/06/2006:svnPackardBellBV:pnIXTREMEMC9344:pvrPB35306207:rvnPackardBellBV:rnCubaMS-7301:rvr1.0:cvnPackardBellBV:ct3:cvr:
dmi.product.name: IXTREME MC 9344
dmi.product.version: PB35306207
dmi.sys.vendor: Packard Bell BV

[Thomas Tanghus (tanghus)]

I have forgotten to update this report, but the problem is gone after installing on yet another PC.

[penalvch (penalvch)]

Thomas "Tanghus" Olsen, thank you for reporting this and helping make Ubuntu better. Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, please run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]