[USB-Audio - Sound Blaster X-Fi Go! Pro] Sound mutes on suspend

[Bryan Donlan]

I am using a laptop with an onboard HDA audio chipset (disabled due to physical jack problems) and an external USB audio interface. While the external interface works fine normally, every time I suspend, the volume level is muted; the volume level should be retained over suspend.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: bd 5119 F.... pulseaudio
 /dev/snd/pcmC1D0p: bd 5119 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebfc000 irq 47'
   Mixer name : 'SigmaTel STAC9228'
   Components : 'HDA:83847616,102801f3,00100201 HDA:14f12c06,14f1000f,00100000'
   Controls : 27
   Simple ctrls : 18
Card1.Amixer.info:
 Card hw:1 'Pro'/'Creative Technology Ltd Sound Blaster X-Fi Go! Pro at usb-0000:00:1d.0-2, full '
   Mixer name : 'USB Mixer'
   Components : 'USB041e:30dd'
   Controls : 4
   Simple ctrls : 2
Date: Mon Jun 6 10:18:18 2011
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro successful
Symptom_Card: Sound Blaster X-Fi Go! Pro - Sound Blaster X-Fi Go! Pro
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [USB-Audio - Sound Blaster X-Fi Go! Pro, playback] Playback problem
UpgradeStatus: Upgraded to natty on 2011-05-30 (6 days ago)
dmi.bios.date: 07/11/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0JX269
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/11/2008:svnDellInc.:pnInspiron1420:pvr:rvnDellInc.:rn0JX269:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1420
dmi.sys.vendor: Dell Inc.

[Luke Yelavich (themuso)]

Thanks for your report. Could you please get a log from pulseaudio as outlined at the following URL: https://wiki.ubuntu.com/PulseAudio/Log. Once you have started logging, suspend, then resume. Hopefully something will show up in the log that points to the problem.

[Bryan Donlan (bdonlan)]

Sorry for the late reply. My log is attached.

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

[Bryan Donlan (bdonlan)]

Reopening. I provided the information requested, but nobody replied.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 11.04 (natty) reached end-of-life on October 28, 2012.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]