Brasero hangs when trying to burn mpeg4 file to DVD

[Jerry Workman]

Binary package hint: brasero

Brasero hangs when trying to burn mpeg4 file to DVD as NTSC. Hangs at 8 MiB of 2344 MiB. Also shows "converting video file to mpeg2" within the same pane.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: brasero 2.32.1-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
Date: Sun Jun 5 13:11:44 2011
ExecutablePath: /usr/bin/brasero
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: brasero
UpgradeStatus: No upgrade log present (probably fresh install)

[Jerry Workman (jworkman27)]

Hey Team, I am a Noob to Ubuntu and to the community. Can someone please help me with my issue?

[Pedro Villavicencio (pedro)]

Thank you taking the time to report this bug and helping to make Ubuntu better. May you please try to obtain a backtrace manually following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

[Cripton (cripton)]

i have the same problem in 11.04 amd64, brasero hangs when start to convert the video file to mpeg2, hangs in the first Mb

[Cripton (cripton)]

it also hangs in pal, ntfs, 4:3, 16:9 and the combination between all of this

[Derek (derecimo)]

Yes, I'm getting the exact same thing. Mine hangs at 24mb every single time. With both .mkv and .mpg2. I am trying to convert it to NTSC, 16:9 and have tried almost every other NTSC combination with no success. This is with i386, HELP!

[Jacob P McDowell (mcnerd)]

Ditto. Hangs at 5mb. Have tried all combos as mentioned by derek. i386 as well.

[Pedro Villavicencio (pedro)]

we still need a backtrace of the issue, could anybody having the problem get one? please read my previous instructions, thanks.

[luke (tantares)]

I'm facing the same issue. The point where the conversion of the MPEG-4 video stops is not always the same. Tried also on another machine with Ubuntu 10.04 and Brasero 2.30.2. There this error did not occur.

[exactt (giesbert)]

same problem here. does brasero provide some kind of log file? starting Brasero from a terminal doesn't provide any information on the issue...

[exactt (giesbert)]

Just for the record: Starting Brasero from a terminal with

brasero -g

gives debug output. For me the problem is:

**ERROR: [brasero] Invalid AC3 Audio stream header

[exactt (giesbert)]

Attaching the log file. Maybe it is of use to someone. I can't obtain anything useful from it...
P.S. I probably stopped the process to early. So the error message doesn't show up at the end of the file...

[ThomasLee82 (kamiyasha)]

Problem still exists Feb 24 2012 on full-patched Oneiric.

Manually stoped the conversion process at "BraseroBurn: (at burn-task.c:439) entering Loop"

[Charles Jie (chjie)]

brasero hangs with "converting video file to mpeg2" message for any type of video sources. (amd64 ubuntu12.04)

[Tim Makarios (tjm1983)]

I have this problem, too. My project stops at 890 MiB of 4258 MiB. I'm using Precise. Are the bug-fixers still waiting for any information from affected users?

[Massimiliano Lorenzini (dr-m-lorenzini)]

I have the same problem: brasero freezes with "converting video file to mpeg2" (Ubuntu 12.04, 32 bit).
Is somebody working on the bug? Do you need more details?

[Gregory Kramida (algomorph)]

Same problem here. I tried going from avi/Xvid to NTSC at 16:9 aspect ratio, also tried the same thing already converted to mpeg/NTSC at the same aspect ratio. Freezes at about 95 of 3240 MB for me.
Using Ubuntu 12.10, 64 bit.

[Gregory Kramida (algomorph)]

Posting the log - seems like it get's stuck after "entering loop."

[Marek Kowalski (kowalski0123)]

This might help, I attached strace to the stucked process and I can see its in the loop trying to access some resource (attaching)