Bug in mail_gateway module on Windows XP

[Stanislav Hanzhin]

OpenERP Crashes on Windows XP trying to decode timezone format.

Environment Information :
System : Windows-XP-5.1.2600-SP2
OS Name : nt
Operating System Release : XP
Operating System Version : 5.1.2600
Operating System Architecture : 32bit
Operating System Locale : ru_RU.cp1251
Python Version : 2.5.2
OpenERP-Client Version : 6.0.2
Last revision No. & ID :Bazaar Package not Found !Traceback (most recent call last):
File "netsvc.pyo", line 489, in dispatch
File "service\web_services.pyo", line 599, in dispatch
File "osv\osv.pyo", line 122, in wrapper
File "osv\osv.pyo", line 176, in execute
File "osv\osv.pyo", line 167, in execute_cr
File "osv\orm.pyo", line 2940, in read
File "osv\orm.pyo", line 3060, in _read_flat
File "osv\fields.pyo", line 793, in get
File "C:\Program Files\OpenERP 6.0\Server\addons\mail_gateway\mail_gateway.py", line 254, in _get_display_text
File "C:\Program Files\OpenERP 6.0\Server\addons\mail_gateway\mail_gateway.py", line 180, in format_date_tz
File "tools\misc.pyo", line 1433, in server_to_local_timestamp
File "tools\misc.pyo", line 1351, in get_server_timezone
File "tools\misc.pyo", line 1336, in detect_server_timezone
File "pytz\__init__.pyo", line 147, in timezone
UnicodeDecodeError: 'ascii' codec can't decode byte 0xcc in position 0: ordinal not in range(128)

[Neolink (neolink)]

Environment Information :
System : Windows-Vista-6.1.7600
OS Name : nt
Operating System Release : Vista
Operating System Version : 6.1.7600
Operating System Architecture : 32bit
Operating System Locale : ru_RU.cp1251
Python Version : 2.5.2
OpenERP-Client Version : 6.1-dev
Last revision No. & ID :Bazaar Package not Found !Traceback (most recent call last):
  File "openerp\netsvc.pyo", line 427, in dispatch
  File "openerp\service\web_services.pyo", line 574, in dispatch
  File "openerp\osv\osv.pyo", line 124, in wrapper
  File "openerp\osv\osv.pyo", line 178, in execute
  File "openerp\osv\osv.pyo", line 169, in execute_cr
  File "openerp\osv\orm.pyo", line 2978, in read
  File "openerp\osv\orm.pyo", line 3101, in _read_flat
  File "openerp\osv\fields.pyo", line 816, in get
  File "openerp\addons\mail_gateway\mail_gateway.pyo", line 258, in _get_display_text
  File "openerp\addons\mail_gateway\mail_gateway.pyo", line 185, in format_date_tz
  File "openerp\tools\misc.pyo", line 1323, in server_to_local_timestamp
  File "openerp\tools\misc.pyo", line 1241, in get_server_timezone
  File "openerp\tools\misc.pyo", line 1226, in detect_server_timezone
  File "pytz\__init__.pyo", line 147, in timezone
UnicodeDecodeError: 'ascii' codec can't decode byte 0xcc in position 0: ordinal not in range(128)

[Neolink (neolink)]

Bug appears when the implementation of almost any action in the module "Candidates. "

[Amit Parik (amit-parik)]

Hello,

I have checked your issue at my end with windows xp.

But I did not face any type of traceback at my end.
So would you please provide us the proper steps to reproduce it.

Thanks and waiting for your reply!

[Stanislav Hanzhin (hanzhin-stas)]

To reproduce, WIndows XP must have non-ASCII locale set.

[Dhruti Shastri(OpenERP) (dhs-openerp)]

Hello,

I have changed the locale of system but it could fetch emails and works as expected.

Would you please provide more information or steps to achieve it.

Waiting for your reply.

[Amit Parik (amit-parik)]

Hello,

The latest OpenERP 6.0.3 (all in one) has released and I have tested with this latest version but all are working fine.

So Would you please check this again with latest OpenERP release 6.0.3.

Currently I am closing this issue if you still face the problem then you can reopen this with more information (with respect to comment#5).

Thanks.

[enzolino42 (enzolino-deactivatedaccount)]

Solution:

Open the file "openerp-server.conf"
change "timezone" from False to MET or some other time.
e.g.
timezone = MET

That worked for me, hope it works for you also!!