[natty] HP Laserjet P1006 cannot print

Bug #789094 reported by Savvas Radevic
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: hplip

Once I reboot (or shut down and boot again, or after turning off and on the printer), the printer does not print.
This does not always happen, but on 90% of the cases I noticed. The printer is recognized and the status is shown, but the printer never gets to print anything.

The solution I found is that I have to turn on the printer and run this command:

sudo hp-plugin

..and install the plugin again. It fixes the issue every time, but can this be fixed?

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: hplip 3.11.1-2ubuntu2 [modified: var/lib/hp/hplip.state]
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
CupsErrorLog:

Date: Fri May 27 13:23:02 2011
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100329)
Lpstat: device for Hewlett-Packard-HP-LaserJet-P1006: hp:/usb/HP_LaserJet_P1006?serial=AC094VM
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7235
Papersize: letter
PpdFiles: Hewlett-Packard-HP-LaserJet-P1006: HP LaserJet P1006 Foomatic/foo2xqx (recommended)
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.utf8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=dc6da6c1-e8e7-4e1c-92f2-304e6a3217ed ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to natty on 2011-05-05 (21 days ago)
dmi.bios.date: 11/20/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V3.8
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7235
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV3.8:bd11/20/2007:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7235:pvr2.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7235:rvr2.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr2.0:
dmi.product.name: MS-7235
dmi.product.version: 2.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

Revision history for this message
Savvas Radevic (medigeek) wrote :
Revision history for this message
che--- (hcguersoy) wrote :

Same issue here with HP LJ 1018.

Changed in hplip (Ubuntu):
status: New → Confirmed
Revision history for this message
Vivien Lacourba (vivien-lacourba) wrote :

I confirm this bug on Natty 11.04 amd64 with a HP LJ P1006.

The problem is that the udev script which is supposed to load the printer plugin automatically) is removed after a printer restart (eg. /etc/udev/rules.d/86-hpmud-hp_laserjet_p1006.rules)

[[
$ sudo hp-plugin -i
$ ls /etc/udev/rules.d/86-hpmud-hp_laserjet_p1006.rules
/etc/udev/rules.d/86-hpmud-hp_laserjet_p1006.rules
# Restart the printer here and wait a few seconds
$ ls /etc/udev/rules.d/86-hpmud-hp_laserjet_p1006.rules
ls: cannot access /etc/udev/rules.d/86-hpmud-hp_laserjet_p1006.rules: No such file or directory
]]

BTW as a workaround to force the printer to reload its firmware instead of running hp-plugin I noticed that running the following command was enough:

 sudo hp-firmware -n

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