resume after suspending fail on [hp 6715s]

Bug #783158 reported by jumba
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

after pushing the power button a blanking screen appears and nothing can be done except for force the rebooting of the laptop
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jumba 1276 F.... pulseaudio
CRDA: Error: [Errno 2] File o directory non esistente
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0x84000000 irq 16'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30c2,00100200 HDA:11c11040,103c1378,00100200'
   Controls : 11
   Simple ctrls : 9
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=UUID=68c65d08-62fc-43a0-aa15-945ef57cc916
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Hewlett-Packard HP Compaq 6715s (KE068EA#ABZ)
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=it_IT:en
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=882a91b8-b056-4da4-ab34-3db4e0b945e0 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.52
Tags: natty
Uname: Linux 2.6.38-8-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/04/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YTT Ver. F.0B
dmi.board.name: 30C2
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.2D
dmi.chassis.asset.tag: CNU82611V0
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.0B:bd03/04/2008:svnHewlett-Packard:pnHPCompaq6715s(KE068EA#ABZ):pvrF.0B:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6715s (KE068EA#ABZ)
dmi.product.version: F.0B
dmi.sys.vendor: Hewlett-Packard
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jumba 2641 F.... pulseaudio
BootDmesg: (Nothing has been logged yet.)
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0x84000000 irq 16'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30c2,00100200 HDA:11c11040,103c1378,00100200'
   Controls : 11
   Simple ctrls : 9
DistroRelease: Ubuntu 10.10
InstallationMedia: elementary 0.2 Jupiter - Release i386
Lsusb: Error: [Errno 2] No such file or directory
MachineType: Hewlett-Packard HP Compaq 6715s (KE068EA#ABZ)
NonfreeKernelModules: wl
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-32-generic root=UUID=8a68efcc-5be7-4794-8004-a8fe2b79a33d ro quiet splash
ProcEnviron:
 LANG=it_IT.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-32.67-generic 2.6.35.14
Regression: Yes
Reproducible: Yes
Tags: maverick kernel-power hibernate resume regression-potential needs-upstream-testing
Uname: Linux 2.6.35-32-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/04/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YTT Ver. F.0B
dmi.board.name: 30C2
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.2D
dmi.chassis.asset.tag: CNU82611V0
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.0B:bd03/04/2008:svnHewlett-Packard:pnHPCompaq6715s(KE068EA#ABZ):pvrF.0B:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6715s (KE068EA#ABZ)
dmi.product.version: F.0B
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
jumba (gioleati) wrote : AcpiTables.txt

apport information

tags: added: apport-collected natty
description: updated
Revision history for this message
jumba (gioleati) wrote : AlsaDevices.txt

apport information

Revision history for this message
jumba (gioleati) wrote : BootDmesg.txt

apport information

Revision history for this message
jumba (gioleati) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
jumba (gioleati) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
jumba (gioleati) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
jumba (gioleati) wrote : CurrentDmesg.txt

apport information

Revision history for this message
jumba (gioleati) wrote : IwConfig.txt

apport information

Revision history for this message
jumba (gioleati) wrote : Lspci.txt

apport information

Revision history for this message
jumba (gioleati) wrote : Lsusb.txt

apport information

Revision history for this message
jumba (gioleati) wrote : PciMultimedia.txt

apport information

Revision history for this message
jumba (gioleati) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
jumba (gioleati) wrote : ProcCpuinfo_.txt

apport information

Revision history for this message
jumba (gioleati) wrote : ProcInterrupts.txt

apport information

Revision history for this message
jumba (gioleati) wrote : ProcModules.txt

apport information

Revision history for this message
jumba (gioleati) wrote : RfKill.txt

apport information

Revision history for this message
jumba (gioleati) wrote : UdevDb.txt

apport information

Revision history for this message
jumba (gioleati) wrote : UdevLog.txt

apport information

Revision history for this message
jumba (gioleati) wrote : WifiSyslog.txt

apport information

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
jumba (gioleati) wrote :

still having problem with suspending. Shall I report something?

Revision history for this message
penalvch (penalvch) wrote :

jumba, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

tags: added: needs-upstream-testing resume suspend
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
jumba (gioleati) wrote : AlsaDevices.txt

apport information

description: updated
Revision history for this message
jumba (gioleati) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
jumba (gioleati) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
jumba (gioleati) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
jumba (gioleati) wrote : CurrentDmesg.txt

apport information

Revision history for this message
jumba (gioleati) wrote : Lspci.txt

apport information

Revision history for this message
jumba (gioleati) wrote : PciMultimedia.txt

apport information

Revision history for this message
jumba (gioleati) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
jumba (gioleati) wrote : ProcInterrupts.txt

apport information

Revision history for this message
jumba (gioleati) wrote : ProcModules.txt

apport information

Revision history for this message
jumba (gioleati) wrote : UdevDb.txt

apport information

Revision history for this message
jumba (gioleati) wrote : UdevLog.txt

apport information

Revision history for this message
jumba (gioleati) wrote :

Also tried other distributions, the issue is still there but inconstantly: also with ubuntu SOMETIMES it resume correctly. Someone assumed that it's a problem of swap space, anyway I used the space suggested the installation process

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
jumba (gioleati) wrote :

no-onw found a workaround?

To post a comment you must log in.