Could not read DVD. This may be because the DVD is encrypted and a DVD decryption library is not installed.

[Paulo Celso]

Crash video
Could not read DVD. This may be because the DVD is encrypted and a DVD decryption library is not installed.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: libgstreamer0.10-0 0.10.32-3ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
CheckboxSubmission: 38bc6b46f2d3eb48b67747db1f140e5d
CheckboxSystem: 384ad644e12c593c2335b8a19c1df0ec
Date: Fri May 13 18:31:38 2011
ExecutablePath: /usr/bin/totem
ProcEnviron:
 LANGUAGE=pt_BR:en
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: gstreamer0.10
UpgradeStatus: No upgrade log present (probably fresh install)

[Nicholas J. Alonge (njalonge)]

You need to have a CSS library installed to play/read encrypted DVDs

you can accomplish this by running this command:

sudo /usr/share/doc/libdvdread3/examples/install-css.sh

[fl_ori4n (girard.florian)]

i already do the command:
sudo /usr/share/doc/libdvdread3/examples/install-css.sh
with success!!

follow many tutorials... i don't understand why... i can't read my DVD...

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Steven Pemberton (steven-pemberton)]

I was having this problem too. I had installed CSS , I could see and browse the DVD, but it wouldn't play.

I could play unencrypted VOBs, but not encrypted ones.

If I did a "Show properties" of an encrypted VOB, Nautilus would crash.

I eventaully traced the problem: no region set on the DVD drive. I was getting the following messages on dmesg:

 [ 167.329314] sr 2:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 02 a2 00 00 02 00
 [ 167.329332] end_request: I/O error, dev sr0, sector 2696
 [ 167.335004] sr 2:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
 [ 167.335015] sr 2:0:0:0: [sr0] Sense Key : Illegal Request [current]
 [ 167.335024] sr 2:0:0:0: [sr0] Add. Sense: Media region code is mismatched to logical unit region
 [ 167.335035] sr 2:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 02 a2 00 00 02 00
 [ 167.335053] end_request: I/O error, dev sr0, sector 2696

Solution: install and use regionset.

Still, this should be fixed centrally: Nautilus shouldn't crash, the message from mplayer should include the warning that a region code may not be set.

[Matthew Paul Thomas (mpt)]

steven-pemberton, the problem you experienced with the region code appears to be bug 502426. This bug, however, seems to be another duplicate of bug 219062.