[Upstream] Writer is unable to open attached .doc file

Bug #780381 reported by karaluh
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
LibreOffice
Fix Released
High
abiword (Ubuntu)
Invalid
Undecided
Unassigned
libreoffice (Ubuntu)
Fix Released
Medium
Unassigned
openoffice.org (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Binary package hint: libreoffice

1) lsb_release -rd
Description: Ubuntu 11.04
Release: 11.04

2) apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.3.2-1ubuntu5
  Candidate: 1:3.3.2-1ubuntu5
  Version table:
 *** 1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/main i386
Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

3) What is expected to happen using LibreOffice Writer via the Terminal:

cd ~/Desktop && wget https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/780381/+attachment/2122328/+files/JHK-6060%20chisel%20and%20plane%20blade%20sharpener.doc && lowriter -nologo JHK-6060\ chisel\ and\ plane\ blade\ sharpener.doc

is the file opens successfully.

4) What happens instead is a window pops up noting:

LibreOffice 3.3
Read-Error.
This is not a WinWord97 File.

WORKAROUND: Use Abiword.

apt-cache policy abiword
abiword:
  Installed: 2.8.6-0.3build1
  Candidate: 2.8.6-0.3build1
  Version table:
 *** 2.8.6-0.3build1 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/universe i386 Packages
100 /var/lib/dpkg/status

WORKAROUND: Use Word 2003 in WINE via the Terminal:

wine "C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" JHK-6060\ chisel\ and\ plane\ blade\ sharpener.doc

Microsoft Office Excel 2003 (11.5612.5606)

WORKAROUND: Use WordViewer.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: libreoffice-writer 1:3.3.2-1ubuntu5
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic 2.6.38.4
Uname: Linux 2.6.38-9-generic i686
Architecture: i386
Date: Tue May 10 10:29:13 2011
ProcEnviron:
 LANGUAGE=pl_PL:pl:en_GB:en
 PATH=(custom, user)
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: Upgraded to natty on 2011-05-09 (0 days ago)

Revision history for this message
karaluh (karaluh) wrote :
Revision history for this message
karaluh (karaluh) wrote :
Revision history for this message
Jack Leigh (leighman) wrote :

Confirmed and reported upstream

Changed in libreoffice (Ubuntu):
status: New → Triaged
Revision history for this message
Jack Leigh (leighman) wrote :

Do you have any idea what program the file was created in?

Revision history for this message
karaluh (karaluh) wrote :

Unfortunately no.

Changed in df-libreoffice:
importance: Unknown → Medium
status: Unknown → Confirmed
penalvch (penalvch)
description: updated
tags: added: lo33
Changed in libreoffice (Ubuntu):
importance: Undecided → Medium
penalvch (penalvch)
summary: - Writer is unable to open certain .doc files
+ [Upstream] Writer is unable to open attached .doc file
Changed in df-libreoffice:
importance: Medium → High
status: Confirmed → Invalid
penalvch (penalvch)
Changed in abiword (Ubuntu):
status: New → Invalid
Changed in df-libreoffice:
status: Invalid → Fix Released
Revision history for this message
penalvch (penalvch) wrote :

karaluh, I am closing the bug task for LibreOffice because it has been fixed in the latest development version of Ubuntu - Oneiric Ocelot.

This is a significant bug in Ubuntu. If you need a fix for the bug in previous versions of Ubuntu, please do steps 1 and 2 of the SRU Procedure [1] to bring the need to a developer's attention.

[1]: https://wiki.ubuntu.com/StableReleaseUpdates#Procedure

lsb_release -rd
 Description: Ubuntu oneiric (development branch)
 Release: 11.10

 apt-cache policy libreoffice-writer
 libreoffice-writer:
 Installed: 1:3.4.2-2ubuntu2
 Candidate: 1:3.4.2-2ubuntu2
 Version table:
 *** 1:3.4.2-2ubuntu2 0
 500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
 100 /var/lib/dpkg/status

Changed in libreoffice (Ubuntu):
status: Triaged → Fix Released
Changed in openoffice.org (Ubuntu):
status: New → Won't Fix
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote : migrating packaging from OpenOffice.org to Libreoffice

[This is an automated message.]
There are no new official OpenOffice.org releases in Ubuntu packaging anymore => Won't Fix

If the problem persists, please mark this bug as "also affects project Libreoffice" or "also affects distribution Libreoffice (Ubuntu)" if that has not happened already.

Please leave references to upstream OpenOffice.org bugs in place to allow cross pollination.

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