[HP Compaq nc6400 Notebook PC] The "mute volume" multimedia key always has it's light on

[Jack Fifield]

After logging in to my account on Ubuntu 11.04 Natty Narwhal the mute button will always have it's light on, as if to say that the volume is in the "mute" mode. When starting to play a sound or a song, the light will go off and play the song/ sound but will immediately come back on after the sound/ music has stopped. This bug was not in Ubuntu 10.10. I'm on an HP nc6400 laptop.
Pressing mute on and off will put the light out for less than a second before it comes back on again. The volume is unaffected by the light, so it only appears to be the light at fault. Sometimes after playing music/ a sound for a while the light seems to get the idea and stay off, but not always.

Also, I'm a bit of a linux noob.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jack 1698 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf4780000 irq 43'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30ad,00100200 HDA:11c13026,103c30ad,00100700'
   Controls : 13
   Simple ctrls : 11
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
Package: alsa-base 1.0.24+dfsg-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
Tags: natty
Uname: Linux 2.6.38-11-generic i686
UpgradeStatus: Upgraded to natty on 2011-04-28 (128 days ago)
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape video
dmi.bios.date: 12/15/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YCU Ver. F.08
dmi.board.name: 30AD
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 56.34
dmi.chassis.asset.tag: HUB73211J4
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YCUVer.F.08:bd12/15/2006:svnHewlett-Packard:pnHPCompaqnc6400(EH522AV):pvrF.08:rvnHewlett-Packard:rn30AD:rvrKBCVersion56.34:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nc6400 (EH522AV)
dmi.product.version: F.08
dmi.sys.vendor: Hewlett-Packard

[Sérgio Faria (sergio91pt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary information:

apport-collect 779446

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):
First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

[Sérgio Faria (sergio91pt)]

Actually the command is:
apport-collect -p alsa-base 779446

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

apport information

[Jack Fifield (jackfifield)]

@Sérgio -- Done.

[penalvch (penalvch)]

Jack Fifield, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]