update manager fails and aborts upgrade from 10.10 to 11.04 - fails on ndiswrapper update?

[Mark Hayes]

Binary package hint: update-manager

Can't say much really - I left the PC alone to download and install the upgrade from 10.10 to 11.04. When I came back to it - it complained about ndiswrapper - failure to update. And then when I clicked OK, it showed the following error message:
The upgrade has aborted. Your system could be in an unusable state. A recover will now run (dpkg --configure -a). Please report this bug against the update manager package and include the files in /var/log/dist-upgrade in the bug report. E:Sub-process /usr/bin/dpkg returned an error code (1)

[Mark Hayes (mark-hayes-1973)]

How do I add multiple attachments?

[Mark Hayes (mark-hayes-1973)]

OK. Quick update.

I rebooted the system and it boots in fine. KDE looks great, but starting to pick up some errors. I went to install updates and so on - and hit a snag.

Firstly, I re-enabled the Skype repository in sources, so that it checks if Skype has updated software. No problems.

Then I tried to enable restricted packages. But it failed on the install - quoting: "One of the select4ed packages failed to install correctly. More information is available in the detailed report. Details: subprocess installed post-installation script returned error exit status 139."

Same for trying to install ndiswrapper (which is the package that I think caused the problems anyway...)

One other thing - Firefox 4 looks all gnome-ish. Not an expert here - but it definitely looks far less KDE than it used to. Am I missing some libraries somewhere?

It seems that I have a working system - albeit, a little hobbled beneath the surface. What would be good next step to identifying and then repairing the problems underneath the surface here?

Thanks.

[Mark Hayes (mark-hayes-1973)]

Another update. Rebooted again (always hopeful that it will solve itself!!!)

I ran the a sudo dpkg --configure -a in Yakuake terminal and got the following:

sudo dpkg --configure -a
[sudo] password for markh:
Setting up nspluginwrapper (1.2.2-0ubuntu9) ...
plugin dirs: :/var/lib/flashplugin-installer/
Auto-update plugins from /usr/lib/mozilla/plugins
Looking for plugins in /usr/lib/mozilla/plugins
Segmentation fault
dpkg: error processing nspluginwrapper (--configure):
 subprocess installed post-installation script returned error exit status 139
dpkg: dependency problems prevent configuration of flashplugin-installer:
 flashplugin-installer depends on nspluginwrapper (>= 0.9.91.4-2ubuntu1); however:
  Package nspluginwrapper is not configured yet.
dpkg: error processing flashplugin-installer (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 nspluginwrapper
 flashplugin-installer

Don't know if you understood from the logs - but I forgot to mention that this is KDE, Kubuntu 11.04, on 64 bit.

Cheers.

[RedSingularity (redsingularity)]

Thanks for reporting this. What is the output of:

apt-cache policy nspluginwrapper

[Mark Hayes (mark-hayes-1973)]

Running "apt-cache policy nspluginwrapper" results in the following:

nspluginwrapper:
  Installed: 1.2.2-0ubuntu9
  Candidate: 1.2.2-0ubuntu9
  Version table:
 *** 1.2.2-0ubuntu9 0
        500 http://bn.archive.ubuntu.com/ubuntu/ natty/multiverse amd64 Packages
        100 /var/lib/dpkg/status

Hope this helps. Cheers.

[RedSingularity (redsingularity)]

That looks good. Now attach the file /var/lib/dpkg/status

Thanks.

[Mark Hayes (mark-hayes-1973)]

Apologies for the delay. Attached as requested.

More info though:

Done a few updates of packages since the upgrade. Most times, there is a 'fail' at some point - that means that KPackageKit has to abort/close down or whatever. Nevertheless, all packages "seem" to install - because there are no remaining packages to install when I re-load the package list.

Happened three times now.

Cheers.

[Mark Hayes (mark-hayes-1973)]

Another thing... running a "sudo dpkg --configure -a" gets me some interesting output:

markh@kubuntu64:~$ sudo dpkg --configure -a
Setting up nspluginwrapper (1.2.2-0ubuntu9) ...
plugin dirs: :/var/lib/flashplugin-installer/
Auto-update plugins from /usr/lib/mozilla/plugins
Looking for plugins in /usr/lib/mozilla/plugins
Segmentation fault
dpkg: error processing nspluginwrapper (--configure):
 subprocess installed post-installation script returned error exit status 139
dpkg: dependency problems prevent configuration of flashplugin-installer:
 flashplugin-installer depends on nspluginwrapper (>= 0.9.91.4-2ubuntu1); however:
  Package nspluginwrapper is not configured yet.
dpkg: error processing flashplugin-installer (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 nspluginwrapper
 flashplugin-installer

Hope this helps.

[RedSingularity (redsingularity)]

Ok try this:

sudo apt-get autoremove nspluginwrapper 2>&1 | tee ~/Desktop/remove1

Attach the output file to your next post. It will be located on your desktop.

NOTE: Dont reinstall the package yet. I want to make sure it was removed properly first. Thanks.

[Mark Hayes (mark-hayes-1973)]

As requested. Sorry for the delay.

This command resulted in the following info published to the screen:

markh@kubuntu64:~$ sudo apt-get autoremove nspluginwrapper 2>&1 | tee ~/Desktop/remove1
[sudo] password for markh:
Reading package lists...
Building dependency tree...
Reading state information...
The following packages will be REMOVED
  esound-clients flashplugin-installer libdbusmenu-gtk1 libebml2 libmatroska2
  libpoppler-glib6 libtinyxml2.5.3 libx264-98 libxdot4 nspluginwrapper
0 upgraded, 0 newly installed, 10 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 3,539 kB disk space will be freed.
Do you want to continue [Y/n]? Y
(Reading database ... 231558 files and directories currently installed.)
Removing flashplugin-installer ...
Removing nspluginwrapper ...
Removing esound-clients ...
Removing libdbusmenu-gtk1 ...
Removing libmatroska2 ...
Removing libebml2 ...
Removing libpoppler-glib6 ...
Removing libtinyxml2.5.3 ...
Removing libx264-98 ...
Removing libxdot4 ...
Processing triggers for man-db ...
Processing triggers for libc-bin ...
ldconfig deferred processing now taking place

Hope that this (and the attachment) help.

Thanks,
Mark.

[RedSingularity (redsingularity)]

Good. Now try the reinstall.

sudo apt-get install nspluginwrapper

See if it completes successfully.

This is actually a duplicate of, what looks like, a known bug within nspluginwrapper. But before I mark it, report back regarding whether you had success or not. Thanks.

[Mark Hayes (mark-hayes-1973)]

Hmm.... unfortunately, it doesn't seem to fly...

Result shows the following:

markh@kubuntu64:~$ sudo apt-get install nspluginwrapper
[sudo] password for markh:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following NEW packages will be installed
  nspluginwrapper
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 175 kB of archives.
After this operation, 582 kB of additional disk space will be used.
Get:1 http://bn.archive.ubuntu.com/ubuntu/ natty/multiverse nspluginwrapper amd64 1.2.2-0ubuntu9 [175 kB]
Fetched 175 kB in 3s (54.2 kB/s)
Selecting previously deselected package nspluginwrapper.
(Reading database ... 231460 files and directories currently installed.)
Unpacking nspluginwrapper (from .../nspluginwrapper_1.2.2-0ubuntu9_amd64.deb) ...
Processing triggers for man-db ...
Setting up nspluginwrapper (1.2.2-0ubuntu9) ...
plugin dirs:
Auto-update plugins from /usr/lib/mozilla/plugins
Looking for plugins in /usr/lib/mozilla/plugins
Segmentation fault
dpkg: error processing nspluginwrapper (--configure):
 subprocess installed post-installation script returned error exit status 139
Errors were encountered while processing:
 nspluginwrapper
E: Sub-process /usr/bin/dpkg returned an error code (1)

Oops. Sorry about that. Note that the error code has now changed - used to be something like error 139. Does error code (1) mean that it's a simpler error (he says hopefully!!!)

[RedSingularity (redsingularity)]

Ok. Marking as a duplicate of bug 357965. You may want to have a look at that bug. There are some workarounds mentioned.

[RedSingularity (redsingularity)]

Actually disregard that for now. First try removing the google talk plugin and then try reinstalling this package. See if that works.

[RedSingularity (redsingularity)]

Sorry, Use the following to do it:

sudo apt-get remove google-talkplugin

[RedSingularity (redsingularity)]

Correct duplicate is 769721.