package request-tracker3.8 3.8.10-1 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1

[vince]

Binary package hint: request-tracker3.8

Cannot describe anything else. Just tried to upgrade from 10.10 to 11.04 and the database upgrade script failed.

ProblemType: Package
DistroRelease: Ubuntu 11.04
Package: request-tracker3.8 3.8.10-1
ProcVersionSignature: Ubuntu 2.6.35-28.50-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Fri May 6 01:01:26 2011
ErrorMessage: ErrorMessage: subprocess installed post-installation script returned error exit status 1
PackageArchitecture: all
SourcePackage: request-tracker3.8
Title: package request-tracker3.8 3.8.10-1 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to natty on 2011-05-05 (0 days ago)

[Dominic Hargreaves (dom)]

So MySQL was stopped in the middle of the upgrade. Not sure what the upgrade scripts can do about this. To fix up, run this as root:

/usr/sbin/rt-setup-database-3.8 --action insert --datafile /usr/share/request-tracker3.8/etc/upgrade/3.8.9/content --skip-create

Note: you seem to have dbconfig-common configured thinking that your database is sqlite, where it's actually configured with MySQL. This will break things horribly. Either configure RT to use MySQL via dbconfig-common (dpkg-reconfigure request-tracker3.8), or don't use dbconfig at all (also through dpkg-reconfigure request-tracker3.8). It wouldn't have mattered in some cases, but you may find this will cause breakage in the future otherwise.