ubuntu software center is blocked

[fabio gardinali]

Binary package hint: software-center

After upgrading to ubuntu 11.4, ubuntu software center asks: check your internet connection (browser and email work perfectly) is there an U.S.C. for 11,4 version?

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: software-center 4.0
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Date: Mon May 2 16:45:28 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=it_IT:en
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: Upgraded to natty on 2011-05-01 (1 days ago)

[Gary Lasker (gary-lasker)]

Hi fabio, thanks for your bug report. It seems strange that Software Center would give you this message if in fact you are connected to the network. With a bit more information we should be able to determine what the problem is that you are experiencing. Please open a terminal window and run software-center directly from there as shown:

  $ software-center

(note, *no* sudo). Then, please do whatever actions you were doing that caused you to see this message, and then please paste the output of the above command here.

Thanks!

[fabio gardinali (info-top-solutions)]

find the output after your message (bottom).

this is the message when trying to download whatever
application...(after launching from the terminal)

translation: download failed, check your internet connection

Il giorno lun, 02/05/2011 alle 21.54 +0000, Gary Lasker ha scritto:

> Hi fabio, thanks for your bug report. It seems strange that Software
> Center would give you this message if in fact you are connected to the
> network. With a bit more information we should be able to determine what
> the problem is that you are experiencing. Please open a terminal window
> and run software-center directly from there as shown:
>
> $ software-center
>
> (note, *no* sudo). Then, please do whatever actions you were doing that
> caused you to see this message, and then please paste the output of the
> above command here.
>
> Thanks!
>
> ** Changed in: software-center (Ubuntu)
> Status: New => Incomplete
>

output:

fabio@ts:~$ software-center
/usr/share/software-center/softwarecenter/app.py:1190: Warning:
g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed
  self.window_main.show_all()
2011-05-03 09:09:34,573 - softwarecenter.fixme - WARNING - logs to the
root logger: '('/usr/lib/pymodules/python2.7/zeitgeist/client.py', 367,
'reconnect_monitors')'
2011-05-03 09:09:34,572 - zeitgeist.client - INFO - Reconnected to
Zeitgeist engine...
/usr/share/software-center/softwarecenter/SimpleGtkbuilderApp.py:50:
Warning: g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed
  gtk.main()
2011-05-03 09:09:37,526 - softwarecenter.app - INFO -
software-center-agent finished with status 1
2011-05-03 09:10:18,513 - softwarecenter.backend - ERROR - error in
_on_trans_finished 'Errore: None
None

'
2011-05-03 09:10:38,247 - softwarecenter.fixme - WARNING - logs to the
root logger: '('/usr/lib/pymodules/python2.7/dbus/connection.py', 218,
'maybe_handle_message')'
2011-05-03 09:10:38,247 - dbus.connection - ERROR - Exception in handler
for D-Bus signal:
Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.7/dbus/connection.py", line 214, in
maybe_handle_message
    self._handler(*args, **kwargs)
  File "/usr/share/software-center/softwarecenter/backend/aptd.py", line
546, in on_transactions_changed
    trans = client.get_transaction(tid, error_handler=lambda x: True)
  File "/usr/lib/python2.7/dist-packages/defer/utils.py", line 107, in
_deferable
    return func(*args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/errors.py", line 164,
in _convert_dbus_exception
    raise get_native_exception(error)
DBusException: org.freedesktop.DBus.Error.UnknownMethod: Method "GetAll"
with signature "s" on interface "org.freedesktop.DBus.Properties"
doesn't exist

2011-05-03 09:10:38,275 - softwarecenter.fixme - WARNING - logs to the
root logger: '('/usr/lib/pymodules/python2.7/dbus/connection.py', 218,
'maybe_handle_message')'
2011-05-03 09:10:38,274 - dbus.connection - ERROR - Exception in handler
for D-Bus signal:
Traceback (most recent call last):
  File "/usr/lib/pymodules/python2.7/dbus/connection.py", line 214, in
maybe_handle_message
    self._handler(*args, **kwargs)
  File "/usr/share/software-center/softwarecenter...

[Gary Lasker (gary-lasker)]

Hi Fabio, thanks for your further test and reporting your result. Based on the traceback you posted, I can see that this is a duplicate of an earlier bug 625137, so I will set it as such. Please look at bug 625137 to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

I'll set that bug as confirmed as well and set priority accordingly.

By the way, I see that this bug was reported with Software Center version 4.0. If you have not done so yet, could you please update your 11.04 system using Update Manager? If by chance the problem no longer occurs after your update, please let us know as well.

Thank you again for your help, it's much appreciated!

[Panagiotis Theodwrakopoulos (ptheodwrakopoulos)]

ok guys i am not an ubuntu expert and i have the same internet connection problem ... how can i fix this thing?