“Print site for a file and browser crash”

Bug #77419 reported by Rafael
6
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
High
Mozilla Bugs

Bug Description

Binary package hint: firefox

I go to www.bb.com.br and pay my credit card, but when I print (ctrl + p) the voucher for a File, the browser automatic close and don't save anything.

Tags: mt-confirm
Revision history for this message
Rafael (r12374) wrote :

(ctrl+p) Print for a file, and browser crash.

Revision history for this message
Chris Burgan (cburgan) wrote :

Thank you for the bug report.

Could you please install the firefox-dbg package and obtain another crash report by following the instructions on https://wiki.ubuntu.com/DebuggingFirefox This will greatly aid us in tracking down your problem.

 The areas in your crash report that state "(no debugging symbols found)" are usually where the info that is needed to make a useful crash report is stored. If you could do this and resubmit it will help us look into your bug

Changed in firefox:
assignee: nobody → cburgan
Chris Burgan (cburgan)
Changed in firefox:
status: Unconfirmed → Needs Info
David Farning (dfarning)
Changed in firefox:
importance: Undecided → Medium
Revision history for this message
Chris Burgan (cburgan) wrote :

We are closing this bug report as it lacks the information described in the previous comments, we need this to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

Changed in firefox:
assignee: cburgan → nobody
status: Needs Info → Rejected
Changed in firefox:
assignee: nobody → mozilla-bugs
importance: Medium → High
status: Rejected → Needs Info
Revision history for this message
John Vivirito (gnomefreak) wrote :

Taking for retrace.

Changed in firefox:
assignee: mozilla-bugs → gnomefreak
Revision history for this message
John Vivirito (gnomefreak) wrote :
Revision history for this message
John Vivirito (gnomefreak) wrote :

This is a duplicate of bug #72018

Changed in firefox:
assignee: gnomefreak → mozilla-bugs
status: Needs Info → Confirmed
Revision history for this message
noamik (spam-noamik) wrote :

Browser crashed during print-to-file ...

Revision history for this message
noamik (spam-noamik) wrote :

I was able to reproduce it, while trying to print the same site again. It's the dell.de-Site for Education Customers like Universities, trying to print the offer for a LCD : http://accessories.euro.dell.com/sna/productdetail.aspx?c=de&l=de&s=pad&cs=RC1077933&sku=73065

I attach the next crash Bug report, it seems to be a little different. I use firefox on a Ubuntu 6.10 -> Xubuntu with the FF-version shipped by synaptic ...

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote :

Thank you noamik for your crash report.

I'm going to retrace your crash file, but please, next time fill a new crash report because it is easier for us to handle each crash.

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote : Retraced Stacktrace

Retrace done on noamik's second crash report.

Extract from retraced stacktrace:
...
#3 nsLineLayout::ReflowFrame (this=0xbff901d4,
#4 nsBlockFrame::ReflowInlineFrame (this=0x9e2f97c,
#5 nsBlockFrame::DoReflowInlineFrames (this=0x9e2f97c,
#6 nsBlockFrame::ReflowInlineFrames (this=0x9e2f97c,
#7 nsBlockFrame::ReflowLine (this=0x9e2f97c,
#8 nsBlockFrame::ReflowDirtyLines (this=0x9e2f97c,
#9 nsBlockFrame::Reflow (this=0x9e2f97c,
#10 nsBlockReflowContext::ReflowBlock (this=0xbff90908,
#11 nsBlockFrame::ReflowBlockFrame (this=0x9e2f7a8,
#12 nsBlockFrame::ReflowLine (this=0x9e2f7a8,
#3 nsSocketTransportService::Poll (this=0x80d3310,
#4 nsSocketTransportService::Run (this=0x80d3310)
#5 nsThread::Main (arg=0x80d3b00) at nsThread.cpp:118
#6 _pt_root (arg=0x80d3b80) at ptthread.c:220
#7 start_thread () from /lib/tls/i686/cmov/libpthread.so.0
#8 clone () from /lib/tls/i686/cmov/libc.so.6
...

Tagging as mt-confirm for further processing

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote : Retraced Thread Stacktrace

Retraced Thread Stacktrace

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote : Re: Print site for a file and browser crash

Confirmed, noamik, your crash is completely different to the one on this thread.

Would you please fill up a new crash report, attaching the crash file, indicating which extensions/plugins do you have enabled, and if possible a way to reproduce it?

Thank you in advance.

Regards,
H. Montoliu

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