Touchpad does not work on BENQ Joybook 7000

Bug #774005 reported by Vid
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: xserver-xorg-input-synaptics

Since upgrading to Natty the touchpad does not work any more. The USB-mouse works perfectly
---
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
CompositorRunning: None
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480
 edid-base64:
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DistUpgraded: Fresh install
DistroCodename: natty
DistroRelease: Ubuntu 11.04
DistroVariant: ubuntu
DpkgLog:

GraphicsCard:
 ATI Technologies Inc RV350 [Mobility Radeon 9600 M10] [1002:4e50] (prog-if 00 [VGA controller])
   Subsystem: Benq Corporation Device [17ff:5005]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: BENQ JoyBook 7000
Package: xserver-xorg-input-synaptics 1.3.99+git20110116.0e27ce3a-0ubuntu12
PackageArchitecture: i386
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=de_CH:en
 LANG=de_CH.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=ef7f6379-202d-4dea-9f2a-264932efca0e ro quiet splash acpi=off vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Renderer: Unknown
Tags: natty ubuntu regression-update
Uname: Linux 2.6.38-8-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/23/2005
dmi.bios.vendor: Insyde Software Corporation
dmi.bios.version: Version 2.04
dmi.board.name: ODEM
dmi.board.vendor: BENQ
dmi.board.version: 0000
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: BENQ
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnInsydeSoftwareCorporation:bvrVersion2.04:bd02/23/2005:svnBENQ:pnJoyBook7000:pvrGRASSHOPPER2:rvnBENQ:rnODEM:rvr0000:cvnBENQ:ct10:cvrVersion1.0:
dmi.product.name: JoyBook 7000
dmi.product.version: GRASSHOPPER2
dmi.sys.vendor: BENQ
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.libdrm2: libdrm2 2.4.25+git20110415.ba11501b-0ubuntu0sarvatt
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11.0+git20110429.6a02679f-0ubuntu0sarvatt
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11.0+git20110429.6a02679f-0ubuntu0sarvatt
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99+git20110420.903e90c3-0ubuntu0sarvatt
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.0+git20110420.0944e2d5-0ubuntu0sarvatt
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110323.8378443b-0ubuntu0sarvatt

Revision history for this message
Vid (davidzecha) wrote :

attachments

tags: added: apport-collected natty regression-update ubuntu
description: updated
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Vid (davidzecha) wrote : BootDmesg.txt

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Vid (davidzecha) wrote : CurrentDmesg.txt

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Vid (davidzecha) wrote : DRM.card0.SVIDEO.1.txt

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Vid (davidzecha) wrote : Dependencies.txt

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Vid (davidzecha) wrote : GconfCompiz.txt

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Vid (davidzecha) wrote : GdmLog.txt

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Vid (davidzecha) wrote : GdmLog1.txt

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Vid (davidzecha) wrote : GdmLog2.txt

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Vid (davidzecha) wrote : Lspci.txt

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Vid (davidzecha) wrote : Lsusb.txt

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Vid (davidzecha) wrote : ProcCpuinfo.txt

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Vid (davidzecha) wrote : ProcInterrupts.txt

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Vid (davidzecha) wrote : ProcModules.txt

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Vid (davidzecha) wrote : UdevDb.txt

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Vid (davidzecha) wrote : UdevLog.txt

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Vid (davidzecha) wrote : UnitySupportTest.txt

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Vid (davidzecha) wrote : XorgLog.txt

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Vid (davidzecha) wrote : XorgLogOld.txt

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Vid (davidzecha) wrote : Xrandr.txt

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Vid (davidzecha) wrote : peripherals.txt

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Vid (davidzecha) wrote : xdpyinfo.txt

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Vid (davidzecha) wrote : xinput.txt

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Vid (davidzecha) wrote :

Woohoo ... latest kernel (2.6.38.10) solved this problem for me!

Revision history for this message
Bryce Harrington (bryce) wrote :

Hey davidzecha,

You filed this bug report against natty, but I see it's still open and
doesn't appear to have much activity recently. So, now that oneiric
is released and stable, this may be a good point for you to upgrade
and re-test if this issue is still present there.

If it's solved in the new release and you think it's worth backporting
the fix, please indicate that. Or if having the fix in the new release
is good enough, feel free to close out the bug (or let us know and we'll
close it.)

If it's not solved, leave the bug report open. I can't promise we'll
get to it (we get way more bugs filed than we can usually get to), but
your testing and feedback can help out if and when we do.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Incomplete
Revision history for this message
bugbot (bugbot) wrote :

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Expired
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