[sandybridge-gt1] GPU lockup (IPEHR: 0x680b0000)

[Erik van het Hof]

Binary package hint: xserver-xorg-video-intel

Using the classic desktop for a few minutes causes this. New Unity desktop seems to cause this even faster.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Chipset: sandybridge-gt1
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DRM.card0.DP.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.DP.2:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.HDMI.A.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1680x1050 1280x1024 1280x1024 1152x864 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
 edid-base64: AP///////wAQrBmgTDBZMRIQAQOAKxt47u6Ro1RMmSYPUFSlSwCBgHFPAQEBAQEBAQEBAQEBfC6QoGAaHkAwIDYAsg4RAAAaAAAA/wBIRjczMjY1NjFZMEwKAAAA/ABERUxMIDIwMDdXRlAKAAAA/QA4TB5TDgAKICAgICAgAIQ=
DRM.card0.HDMI.A.2:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.VGA.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1680x1050 1280x1024 1280x1024 1152x864 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
 edid-base64: AP///////wAQrBDQVUM1MBMSAQNoKxt47o2wolRKnCURUFSlSwBxT4GAswABAQEBAQEBAQEBITmQMGIaJ0BosDYArg4RAAAcAAAA/wA3MDcxNzg1NjA1Q1UKAAAA/QA4Sx5TDwAKICAgICAgAAAA/ABERUxMIEUyMDdXRlAKABA=
Date: Wed Apr 20 15:24:51 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DuplicateSignature: (IPEHR: 0x680b0000)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. Device [1462:7676]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
InterpreterPath: /usr/bin/python2.7
MachineType: MSI MS-7676
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=a1f6448a-f496-44a2-b5d8-eabb9c60b38e ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=a1f6448a-f496-44a2-b5d8-eabb9c60b38e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6+4ubuntu3
 libdrm2 2.4.23-1ubuntu6
 xserver-xorg-video-intel 2:2.14.0-4ubuntu7
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [sandybridge-gt1] GPU lockup (IPEHR: 0x680b0000)
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 02/21/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H67MA-ED55 (MS-7676)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.4:bd02/21/2011:svnMSI:pnMS-7676:pvr1.0:rvnMSI:rnH67MA-ED55(MS-7676):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7676
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0100] (rev 09)
     Subsystem: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0100]
00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. Device [1462:7676]

[Thomas Kunlin (tkunlin)]

Same crash occurs on a core i5-2500, with 2 different configurations :
> natty-updates : linux-image-generic 2.6.38-10.25, xserver-xorg-video-intel 2.2.14.0-4ubuntu7.1
> natty-proposed : linux-image-generic 2.6.38-11.48, xserver-xorg-video-intel 2.2.14.0-4ubuntu7.2

Supposedly not triggered by a GL event : using 2D applications on xfce desktop (xubuntu).

[Bryce Harrington (bryce)]

Hey hof,

You filed this bug report against natty, but I see it's still open and
doesn't appear to have much activity recently. So, now that oneiric
is released and stable, this may be a good point for you to upgrade
and re-test if this issue is still present there.

If it's solved in the new release and you think it's worth backporting
the fix, please indicate that. Or if having the fix in the new release
is good enough, feel free to close out the bug (or let us know and we'll
close it.)

If it's not solved, leave the bug report open. I can't promise we'll
get to it (we get way more bugs filed than we can usually get to), but
your testing and feedback can help out if and when we do.

[bugbot (bugbot)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

[penalvch (penalvch)]

Erik van het Hof, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.