Canon EOS 400D not supported with Edgy anymore

Bug #77176 reported by Christopher Denter
2
Affects Status Importance Assigned to Milestone
Ubuntu
New
Undecided
Unassigned

Bug Description

Hi.
My girlfriend's mother recently purchased a new digital-camera (Canon EOS 400D). After having taken a few photos they connected the camera to my girlfriends PC (which still is running Dapper) via USB. The camera was recognized and all worked fine. Importing the images worked fine as well.
Then they wanted to connect the camera to my girlfriend's mother's PC that is running Edgy and got the following error-message (camera wasn't recognized, they couldn't import any photos), [error-message ugly-translated to english from german, sorry guys ;)): "An error occured with the IO-Library (»Couldn't use USB-Device«): Unable to use interface 0 (Operation not permitted). Please ensure that no other program or kernelmodule (e.g. sdc2xx, stv680, spca50x) is using the Device and that you have read-and-write-rights."
After that i tried to connect it to my own PC which is running Edgy as well. I got the same error-message. Since my girlfriend did a lot with her Dapper i thought that either she had any package we (my girlfriend's mother and me) didn't have that allowed her to use the camera or that there is some bug in Edgy. Therefore i tried to connect the camera on both, a live-session from an edgy-cd and on a live-session from a dapper-cd on her mother's PC. The result is that the error only occurs in Edgy while the camera works fine with Dapper. I thought that was worth telling you guys, hoping to find any solution to that because that surely is a bug in Edgy.

Thanks for reading all that stuff.
Happy Holiday.

Revision history for this message
Yuriy Kozlov (yuriy-kozlov) wrote :

The bug this has been marked a duplicate of was fixed with an update in edgy, so could you update your edgy system and see if it works?

Revision history for this message
Yuriy Kozlov (yuriy-kozlov) wrote :

My bad, I think the upgraded package is only in Feisty.

Revision history for this message
Dan Bishop (danbishop) wrote :

Must be coz it doesn't work in Edgy still. THough it should :( can't somone jusr release the same fix for edgy?

Revision history for this message
Guillaume (guillaume-g) wrote :

It is works very well under Edgy only following these steps :

From french forum : http://forum.ubuntu-fr.org/viewtopic.php?pid=666334#p666334

1 - Ajouter le dépôt "deb-src Feisty main" à votre sources.list

2 - installer l'outil d'aide à la compilation :
sudo aptitude install apt-src

3 - installer les sources du paquet :
mkdir ~/src
cd ~/src
apt-src install libgphoto2

4 - compiler :
apt-src build libgphoto2

5 - installer les deux paquets binaires :
sudo dpkg -i libgphoto2-2_2.3.0-0ubuntu1_i386.deb libgphoto2-port0_2.3.0-0ubuntu1_i386.deb

Revision history for this message
Dan Bishop (danbishop) wrote :

But surely this should be released as an edgy update so that it works for everyone, pros and newbies alike.

Revision history for this message
Brian Ealdwine (eode) wrote : Re: [Bug 77176] Re: Canon EOS 400D not supported with Edgy anymore

Agreed, it would be nice (and help a lot of people, and Ubuntu itself)
to have the fix released in Edgy. Please don't let it slip away into
oblivion! This affects a lot of average users. I personally have
friends with cameras affected by this bug - friends who don't know how
to do troubleshooting (they submit their reports when the window pops up
and that's all they know of it), and who consider their only realistic
option to use their camera is to talk to their "linux friend").

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