missing 10-wacom.conf

[Favux]

A fairly recent Lucid update (~3 weeks ago?) inadvertently removed the 10-wacom.conf at /usr/lib/X11/xorg.conf.d on at least some systems. This has the effect of "breaking" a Wacom tablet or tablet PC unless an xorg.conf is being used.

Current "fix" is to manually add a 10-wacom.conf.

This affects xf86-input-wacom 0.10.5 in the xserver-xorg-input-wacom package.
---
Architecture: amd64
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
MachineType: Hewlett-Packard p6520y
NonfreeKernelModules: fglrx
Package: xf86-input-wacom (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-34-generic root=UUID=532be083-87a0-40a2-a868-2fe1bb58aed5 ro quiet splash
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-34.77-generic 2.6.32.44+drm33.19
Tags: lucid lucid
Uname: Linux 2.6.32-34-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/02/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 6.05
dmi.board.name: 2A92
dmi.board.vendor: FOXCONN
dmi.board.version: 1.01
dmi.chassis.asset.tag: 4CE02901DY
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr6.05:bd07/02/2010:svnHewlett-Packard:pnp6520y:pvr:rvnFOXCONN:rn2A92:rvr1.01:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: p6520y
dmi.sys.vendor: Hewlett-Packard
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-34-generic

[Daniel (daniel3ub)]

My tablet WAS working, but today it decided to stop working, after xserver-something update.

There is no 10-wacom.conf file in that dir.
xinput gives me
Code:

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ USB Mouse id=10 [slave pointer (2)]
⎜ ↳ Wacom Bamboo id=11 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎜ ↳ Macintosh mouse button emulation id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ USB 2.0 Camera id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]

xsetwacom list gives me nothing

and a ls /usr/lib/X11/xorg.conf.d
gives me
Code:

05-evdev.conf 10-synaptics.conf 10-vmmouse.conf

So I assume you are right, I have the evdev drivers. Why is it here and why it has changed?

[Miguel (abhorash)]

I've been avoiding the update of wacom-dkms and xserver-xorg-input-wacom as it seems that makes my
Wacom Bamboo Pen can't drag through the air after tap. But I updated many other packages some days ago and now I have the same problem.

Mi /usr/lib/X11/xorg.conf.d is the same as the previous user. I tried to install previous versions of that both packages, as that used to fix it, but not anymore.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Fabio Marconi (fabiomarconi)]

Hello
Are you encountering again this problem?
Thansk
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Favux (favux-is)]

Hi Favio,

Yes, I just helped a user manually install a 10-wacom.conf a day or two ago to fix his unresponsive Wacom tablet.

Favux

[Fabio Marconi (fabiomarconi)]

Hello Favux
Can you please, with the device attached, run in a terminal
apport-collect 770082
if not work try
apport-collect -p xserver-xorg-input-wacom 770082
or
apport-collect -p x86-input-wacom
Thanks
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

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[Favux (favux-is)]

Hi Fabio,

I've always assumed this was a packaging bug. The newer upstream xf86-input-wacom versions will try to write a 50-wacom.conf to /usr/share/X11/xorg.conf.d. It's not aware of the Debian/Ubuntu custom location /usr/lib/X11/xorg.conf.d for kernel 2.6.32's hybrid X server 1.7. Maybe an extra rule to direct the 10-wacom.conf to the correct place was inadvertently dropped from the xserver-xorg-input-wacom package? Or if the .conf is packaged with other .conf's in another package it was inadvertently left out?

[Timo Aaltonen (tjaalton)]

I don't know what update you are talking about, but the lucid system I can access still have the file in place.

And lucid was the only release that used that path, newer releases ship the snippets in /usr/share/X11/xorg.conf.d.

[Favux (favux-is)]

There was a rash of missing 10-wacom.conf's in I guess March 2011? Our speculation at the time was that it was due to an update since several Wacom users reported their tablet stopped working after some sort of xserver update. We never pinned down a culprit update. I waited a few weeks or better before posting this bug report to ensure the issue was persisting.

But okey doke.

I'll just continue showing users whose Wacom tablets aren't "working" due to a lack of a 10-wacom.conf, for whatever mysterious reason, how to install it manually. As I have been doing the last eight months. After all there's less than 18 months to go.

I should have kept a running total. 40-50 by now?

[Timo Aaltonen (tjaalton)]

There are no official updates to -wacom for lucid, so you must be using some other package source then.

[Favux (favux-is)]

It is true a number of users reported using DoctorMO's ( Martin Owens) PPA: https://launchpad.net/~doctormo/+archive/wacom-plus and then ending up with a non-functional tablet due to a missing 10-wacom.conf.

I assumed that a update of the PPA shortly after the hypothetical problem update had incorporated the "packaging error". I reasoned it couldn't be the PPA responsible for the missing configuration file because the majority of users reported only having installed vanilla Lucid plus official updates. I recall looking at the PPA at the time and not spotting a problem there either.

And yes, it has been a long, long time since I installed the default Lucid xf86-input-wacom-0.10.5. It is just so early in xf86-input-wacom development. And as you know the 0.10.x tree was for code reorganization and not really intended for users. The 0.11.x tree was originally the series intended for widespread user use/testing.

[Bruno Veilleux (le-gros-rat)]

Hi, I just wanted to say this just happened to me as well (and thanks Favux as your posts on UbuntuForums allowed me to fix it). My tablet worked on the first day after adding the PPA. xserver was only updated (or downloaded at all?) at the next boot and everything had been working as intended. Then today (first reboot after the update), I lost the ability to use the stylus after tapping the pad until I moved it out of range and brought it back. Both buttons were also completely inactive.

10-wacom.conf was indeed missing so I created one with the suggested code and now it works again.

Looking at my sources, it seems I have Doctor Mo's PPA as well. Got the link from Ubuntu's French doc at http://doc.ubuntu-fr.org/wacom_bamboo_pen (2nd method). But since it worked perfectly until xserver got added, I'd be tempted to place the fault on the latter.

I'm using Ubuntu 10.04 and a Bamboo Pen. Let me know if I can help and thanks a million for your work. Hopefully this will help my wrist pain.