Get error message when send email quotation using email template through GTK Client

[jacky]

Hi, I m newbie in open erp system

May I know how to solve the "you do not have valid maintainance openerp contract" when i using "purchase order form" wizard in purchase order though GTK client.
Thanks !!!

[jacky (openerp-jacky)]

Environment Information :
System : Windows-Vista-6.1.7600
OS Name : nt
Operating System Release : Vista
Operating System Version : 6.1.7600
Operating System Architecture : 32bit
I get this message

Operating System Locale : en_US.cp936
Python Version : 2.5.2
OpenERP-Client Version : 5.0.16
Last revision No. & ID :Bazaar Package not Found !Traceback (most recent call last):
  File "netsvc.pyo", line 299, in dispatch
  File "netsvc.pyo", line 77, in __call__
  File "service\web_services.pyo", line 577, in execute
  File "osv\osv.pyo", line 58, in wrapper
  File "osv\osv.pyo", line 119, in execute
  File "osv\osv.pyo", line 111, in execute_cr
  File "C:\Program Files\OpenERP AllInOne\Server\addons\powermail.zip\powermail\poweremail_send_wizard.py", line 161, in send_mail
  File "C:\Program Files\OpenERP AllInOne\Server\addons\powermail.zip\powermail\poweremail_send_wizard.py", line 195, in save_to_mailbox
KeyError: 0

[Nautica (nautica1959)]

Since my upgrade to from 5.0.14 to 5.0.16 i have the same error sending an invoice
I am running on Windows 7. Poweremail worked smooth before the upgrade

[Sharoon Thomas http://openlabs.co.in (sharoonthomas)]

Could you please paste a more detailed stack trace ?

[Nautica (nautica1959)]

Environment Information :
System : Windows-32bit-SP1
OS Name : nt
Operating System Release :
Operating System Version : 32bit
Operating System Architecture : 32bit
Operating System Locale : nl_NL.cp1252
Python Version : 2.5.2
OpenERP-Client Version : 5.0.16
Last revision No. & ID :Bazaar Package not Found !Traceback (most recent call last):
  File "netsvc.pyo", line 299, in dispatch
  File "netsvc.pyo", line 77, in __call__
  File "service\web_services.pyo", line 577, in execute
  File "osv\osv.pyo", line 58, in wrapper
  File "osv\osv.pyo", line 119, in execute
  File "osv\osv.pyo", line 111, in execute_cr
  File "C:\Users\Proline\OpenERP AllInOne\Server\addons\poweremail\poweremail_send_wizard.py", line 161, in send_mail
  File "C:\Users\Proline\OpenERP AllInOne\Server\addons\poweremail\poweremail_send_wizard.py", line 195, in save_to_mailbox
KeyError: 0

[Nautica (nautica1959)]

Traceback (most recent call last):
  File "widget\view\form_gtk\parser.pyo", line 142, in button_clicked
  File "rpc.pyo", line 170, in rpc_exec_auth
  File "rpc.pyo", line 113, in exec_auth
  File "rpc.pyo", line 119, in execute
  File "tiny_socket.pyo", line 81, in myreceive
tiny_socket.Myexception: ('0', 'Traceback (most recent call last):\n File "netsvc.pyo", line 299, in dispatch\n File "netsvc.pyo", line 77, in __call__\n File "service\\web_services.pyo", line 577, in execute\n File "osv\\osv.pyo", line 58, in wrapper\n File "osv\\osv.pyo", line 119, in execute\n File "osv\\osv.pyo", line 111, in execute_cr\n File "C:\\Users\\Proline\\OpenERP AllInOne\\Server\\addons\\poweremail\\poweremail_send_wizard.py", line 161, in send_mail\n File "C:\\Users\\Proline\\OpenERP AllInOne\\Server\\addons\\poweremail\\poweremail_send_wizard.py", line 195, in save_to_mailbox\nKeyError: 0\n')

[Nautica (nautica1959)]

Keyerror is raised when a mapping (dictionary) key is not found in the set of existing keys. It tries to access a non-existing dictionary key;

Line 195 in poweremail_send_wizard.py reads: screen_vals = self.read(cr, uid, ids[0], [],context)[0]

Do these values come from the template? Strange that this line did not change comparing to older revisions and always worked.

[dx-vmonroig (dx-vmonroig)]

This bug is appearing to us, too. First install in this server, so no upgrades:

Environment Information :
System : Linux-2.6.38-8-generic-x86_64-with-Ubuntu-11.04-natty
OS Name : posix
Distributor ID: Ubuntu
Description: Ubuntu 11.04
Release: 11.04
Codename: natty
Operating System Release : 2.6.38-8-generic
Operating System Version : #42-Ubuntu SMP Mon Apr 11 03:31:24 UTC 2011
Operating System Architecture : 64bit
Operating System Locale : es_ES.UTF8
Python Version : 2.7.1+
OpenERP-Client Version : 5.0.15
Last revision No. & ID :Bazaar Package not Found !Traceback (most recent call last):
  File "/usr/lib/python2.5/site-packages/openerp-server/netsvc.py", line 299, in dispatch
    result = LocalService(service_name)(method, *params)
  File "/usr/lib/python2.5/site-packages/openerp-server/netsvc.py", line 77, in __call__
    return getattr(self, method)(*params)
  File "/usr/lib/python2.5/site-packages/openerp-server/service/web_services.py", line 577, in execute
    res = service.execute(db, uid, object, method, *args)
  File "/usr/lib/python2.5/site-packages/openerp-server/osv/osv.py", line 58, in wrapper
    return f(self, dbname, *args, **kwargs)
  File "/usr/lib/python2.5/site-packages/openerp-server/osv/osv.py", line 119, in execute
    res = pool.execute_cr(cr, uid, obj, method, *args, **kw)
  File "/usr/lib/python2.5/site-packages/openerp-server/osv/osv.py", line 111, in execute_cr
    return getattr(object, method)(cr, uid, *args, **kw)
  File "/usr/lib/python2.5/site-packages/openerp-server/addons/poweremail/poweremail_send_wizard.py", line 161, in send_mail
    mailid = self.save_to_mailbox(cr, uid, ids, context)
  File "/usr/lib/python2.5/site-packages/openerp-server/addons/poweremail/poweremail_send_wizard.py", line 195, in save_to_mailbox
    screen_vals = self.read(cr, uid, ids[0], [],context)[0]
KeyError: 0

[dx-vmonroig (dx-vmonroig)]

The problem can be solved changing line 195 in file poweremail_send_wizard.py:

Change
            screen_vals = self.read(cr, uid, ids[0], [],context)[0]
by:
            screen_vals = self.read(cr, uid, ids, [], context)[0]

Recompile poweremail module and problem will gone!

[Sharoon Thomas http://openlabs.co.in (sharoonthomas)]

Hi,

I hope comment #8 solves the problem.

For the records, we are heavily refactoring poweremail to make it better and make it more pythonic and extensible.

The source code is available here: https://bitbucket.org/openlabs/poweremail/overview