Natty/Oneiric causes interruption of CMOS Post checks

Bug #768480 reported by adz21c
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Problem
------------------------------
I'm not entirely sure but Natty seems to leave the PC in a state that POST and Windows do not like.

1. I log into Natty and everything is fine.
2. I shutdown my PC.
3. I turn on my PC.
4. The PC is doing some POST checks and gets as far as stating “C1E CPU Comptaible”, or something along them lines (just before it lists my discs and dvd drives), and the PC reboots. It then performs POST again and states the previous boot failed or the CMOS POST checks were interrupted.

To solve the above I go into my BIOS settings and loads defaults then reset everything.

Alternatively it screws up Windows.
1. I log into Natty and everything is fine.
2. I restart my PC.
3. In grub I select Windows.
4. Windows boots fine. About 10-15 seconds after getting to a screen (so the login screen) it reboots the computer without warning (not even a BSOD). After that everything works properly (select windows login and everything is normal).

I have had the issue since Alpha 2. I thought it might have been related to the Nvidia xorg issue but that has been resolved, so then I waited for Beta and it's still not resolved. I have been meaning to report this for a while but not got around to it.

Diagnosis
------------------------------
I was concerned the issue may be caused by bad hardware, however I believe I have ruled out that possibility. For starters Windows does not cause the issue and in fact seems to reverse the issue. Additionally there have been no other problems and Natty itself runs fine. To be doubly safe I tried using the 10.10 and 11.04 live cds to see what happens. 10.10 works are you would expect.

1. I put the disc in
2. Start the PC
3. Login to live cd
4. Shutdown
5. Start PC
6. PC boots as normal.

I try the 11.04 live CD (Beta 1) and the issue occurs again.

1. I put the disc in
2. Start the PC
3. Login to live cd
4. Shutdown
5. Start PC
6. POST interrupted error.

I did some further digging and when using the rebooting to Windows scenario I found some errors in the windows system event log. I have attached a screenshot of the error and below is the details output in XML.

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>41</EventID>
        <Version>2</Version>
        <Level>1</Level>
        <Task>63</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000002</Keywords>
        <TimeCreated SystemTime="2011-04-03T14:32:17.721200000Z" />
        <EventRecordID>108356</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="8" />
        <Channel>System</Channel>
        <Computer>adz21c-w7</Computer>
        <Security UserID="S-1-5-18" />
    </System>
    <EventData>
        <Data Name="BugcheckCode">0</Data>
        <Data Name="BugcheckParameter1">0x0</Data>
        <Data Name="BugcheckParameter2">0x0</Data>
        <Data Name="BugcheckParameter3">0x0</Data>
        <Data Name="BugcheckParameter4">0x0</Data>
        <Data Name="SleepInProgress">false</Data>
        <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
</Event>

System
------------------------------
Dual OS
OS: Kubuntu Natty (Beta 2) x64 (installed with Live CD)
OS: Windows 7 x64
CPU: Intel Core 2 Duo Quad Core
Mboard: Asus P5N-D
Memory: 4GB (Corsair or Crucial)
Graphics: Nvidia GTX 470
Sound: Asus Xonar D2

Let me know if there are any more details you need. Considering I have had this issue for a while now and PC is still running I don't think it is hurting the hardware but it is still a concern.

Regards,
Adam
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: adam 1784 F.... pulseaudio
 /dev/snd/controlC0: adam 1784 F.... pulseaudio
 /dev/snd/controlC1: adam 1784 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xf9ffc000 irq 16'
   Mixer name : 'Nvidia GPU 10 HDMI/DP'
   Components : 'HDA:10de0010,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
Card1.Amixer.info:
 Card hw:1 'U0x46d0x8b2'/'USB Device 0x46d:0x8b2 at usb-0000:00:0b.0-5, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:08b2'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3
   Mono: Capture 2 [67%] [50.00dB] [on]
Card2.Amixer.info:
 Card hw:2 'D2X'/'Asus Virtuoso 200 at 0x9c00, irq 16'
   Mixer name : 'AV200'
   Components : 'PCM1796 CS5381 AV200'
   Controls : 25
   Simple ctrls : 14
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=7bca7c9e-a835-42c4-962a-8a4837c28f58
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic root=UUID=75a24b82-89a4-4090-9bc2-92e5087bc766 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-13-generic N/A
 linux-backports-modules-3.0.0-13-generic N/A
 linux-firmware 1.60
RfKill:

Tags: oneiric
Uname: Linux 3.0.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WifiSyslog:

dmi.bios.date: 06/21/2010
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS P5N-D ACPI BIOS Revision 1401
dmi.board.name: P5N-D
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5N-DACPIBIOSRevision1401:bd06/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5N-D:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
adz21c (adz21c) wrote :
Revision history for this message
komputes (komputes) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect BUGNUMBER
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Changed in grub (Ubuntu):
status: New → Incomplete
Steve Langasek (vorlon)
affects: grub (Ubuntu) → grub2 (Ubuntu)
Revision history for this message
Colin Watson (cjwatson) wrote :

I notice that this happens both when booting an ordinary Natty system (which uses the GRUB boot loader) and when booting a live CD (which uses syslinux). To me this implies that it's very unlikely to be a boot loader bug, and I'm going to go ahead and mark that task Invalid. The kernel task remains open.

Changed in grub2 (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
adz21c (adz21c) wrote : AcpiTables.txt

apport information

tags: added: apport-collected oneiric
description: updated
Revision history for this message
adz21c (adz21c) wrote : AlsaDevices.txt

apport information

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adz21c (adz21c) wrote : AplayDevices.txt

apport information

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adz21c (adz21c) wrote : ArecordDevices.txt

apport information

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adz21c (adz21c) wrote : BootDmesg.txt

apport information

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adz21c (adz21c) wrote : Card0.Amixer.values.txt

apport information

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adz21c (adz21c) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
adz21c (adz21c) wrote : Card0.Codecs.codec.1.txt

apport information

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adz21c (adz21c) wrote : Card0.Codecs.codec.2.txt

apport information

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adz21c (adz21c) wrote : Card0.Codecs.codec.3.txt

apport information

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adz21c (adz21c) wrote : Card2.Amixer.values.txt

apport information

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adz21c (adz21c) wrote : CurrentDmesg.txt

apport information

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adz21c (adz21c) wrote : Lspci.txt

apport information

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adz21c (adz21c) wrote : Lsusb.txt

apport information

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adz21c (adz21c) wrote : PciMultimedia.txt

apport information

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adz21c (adz21c) wrote : ProcCpuinfo.txt

apport information

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adz21c (adz21c) wrote : ProcInterrupts.txt

apport information

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adz21c (adz21c) wrote : ProcModules.txt

apport information

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adz21c (adz21c) wrote : PulseSinks.txt

apport information

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adz21c (adz21c) wrote : PulseSources.txt

apport information

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adz21c (adz21c) wrote : UdevDb.txt

apport information

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adz21c (adz21c) wrote : UdevLog.txt

apport information

Changed in linux (Ubuntu):
status: Expired → New
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
adz21c (adz21c) wrote : Re: Natty causes interruption of CMOS Post checks

Hi,
Hi,
I apologize for not responding, I did mean to but the bug had got so annoying I switched to OpenSuse (doesn't have the issue) till 11.10 was released. I've tried 11.10 and the issue continues. I've provide the data as requested, I have also recorded and picture the boot up issue in case it helps. Everything is as before (Windows fixes the fault but crashes in doing so and only happens when I log into Kubuntu).

Pic: http://adz21c.com/misc/boot_issues_pic.jpeg
Video: http://adz21c.com/misc/boot_issues_video.mp4

I did some checking again recently and I think I found a similar bug, interestingly he also has a ASUS motherboard. It is also set to confirmed (I have set.

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/721996

Regards,
Adam

summary: - Natty causes interruption of CMOS Post checks
+ Natty/Oneiric causes interruption of CMOS Post checks
Revision history for this message
adz21c (adz21c) wrote :

The issue still seems to occur for Oneiric, however I recently upgraded to Kubuntu 12.04 Beta 2 and the issue seems to be resolved.

penalvch (penalvch)
tags: added: natty needs-upstream-testing
removed: cmos post windows
no longer affects: grub2 (Ubuntu)
Revision history for this message
adz21c (adz21c) wrote :

So you are aware, I am currently running 12.10 and do not have the issue.

Revision history for this message
penalvch (penalvch) wrote :

adz21c, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/768480/comments/28 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Confirmed → Invalid
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