cannot mount usb device i get "not authorized" on my usual authorized user and "users-admin" do not show user advanced properties

Bug #762352 reported by marcobra (Marco Braida)
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: nautilus

Description: Ubuntu Natty (development branch)
Release: 11.04

nautilus:
  Installed: 1:2.32.2.1-0ubuntu13
  Candidate: 1:2.32.2.1-0ubuntu13
  Version table:
 *** 1:2.32.2.1-0ubuntu13 0
        500 http://archive.ubuntu.com/ubuntu/ natty/main i386 Packages
        100 /var/lib/dpkg/status

Cannot mount external usb device i get "not authorized" on my usual authorized user and "users-admin" do not show user advanced properties.

my user "danilo" group properties are:

danilo@ubuntu:~$ groups

danilo adm dialout fax cdrom floppy tape audio dip src video plugdev pulse-access netdev lpadmin powerdev scanner davfs2 admin fuse mldonkey pulse sambashare vboxusers

Thanks
Marco

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Lazlo (lazlo-deactivatedaccount) wrote :

1. Plug in USB drive. Open Nautilus and try to open the volume. Error dialog with the message Not Authorized appears.

2. Nautilus opens the USB volume.

3. Nautilus gives an error and does not open the volume.

tags: added: apport-collected oneiric running-unity
Revision history for this message
Lazlo (lazlo-deactivatedaccount) wrote : apport information

ApportVersion: 1.23-0ubuntu4
Architecture: amd64
CheckboxSubmission: f98186557c4fce5b597251bb5c2615ec
CheckboxSystem: bb422ca46d02494cdbc459927a98bc2f
DistroRelease: Ubuntu 11.10
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Package: nautilus 1:3.2.1-0ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 3.0.0-13.21-generic 3.0.6
Tags: oneiric running-unity
Uname: Linux 3.0.0-13-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-10-01 (33 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Lazlo (lazlo-deactivatedaccount) wrote : Dependencies.txt

apport information

Revision history for this message
Lazlo (lazlo-deactivatedaccount) wrote : ProcEnviron.txt

apport information

Revision history for this message
Lazlo (lazlo-deactivatedaccount) wrote : usr_lib_nautilus.txt

apport information

Revision history for this message
Lazlo (lazlo-deactivatedaccount) wrote :

My /etc/lightdm/lightdm.conf contained autologin-user=<user>.

Commenting out this line solved this issue for me. Autologin was not active - I had to login with password, and I never selected autologin.

Changed in nautilus (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
dino99 (9d9) wrote :

This version has expired

Changed in nautilus (Ubuntu):
status: Confirmed → Invalid
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